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Helms Bros., Inc.
Bayside, NY
2,258 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,258 reviews
July 07, 2020
Jason Chen always great, since this is not the first time he is helping me with the new car purchase... Great experience with special thanks to Suzanne, GM, she is the best and her help greatly appreciated! he is helping me with the new car purchase... Great experience with special thanks to Suzanne, GM, she is the best and her help greatly appreciated! More
by EQUATORIA2
Verified Customer
July 04, 2020
The service was great. The place was very clean and accommodating. Jeff was amazing. Once again thank you guys for the work. I love my 2020 accommodating. Jeff was amazing. Once again thank you guys for the work. I love my 2020 More
by JJ.PRYEAR
July 04, 2020
The staff/personnel are always accommodating and helpful.We’ve known them for so many years that’s why we keep coming back to them. helpful.We’ve known them for so many years that’s why we keep coming back to them. More
by BEC4455
July 03, 2020
Mikey is a great sale person I have a great pleasure to meet with him and purchase my Brand new Mercedes-BenzI wish him all the best meet with him and purchase my Brand new Mercedes-BenzI wish him all the best More
by MIRZAUSAJ
Employees Worked With
July 03, 2020
Excellent car buying experience Our sales rep Kathleen Baade was professional throughout the sales process and made our purchase a very satisfactory experience. Her expert advice was Our sales rep Kathleen Baade was professional throughout the sales process and made our purchase a very satisfactory experience. Her expert advice was most helpful throughout the sales process and her follow up made sure we were completely satisfied with our purchase. More
by RWCALDWELL
July 02, 2020
Just bought a brand new 2020 GLS 450 with Antony at the Helms Bros dealership and received outstanding service! I visited two other dealerships for this purchase but neither compared to the service at Helm Helms Bros dealership and received outstanding service! I visited two other dealerships for this purchase but neither compared to the service at Helms. Super friendly and answered all my questions even after the purchase! Definitely recommending to others! More
by Mohammed
July 01, 2020
Stellar !! From beginning to end, we were treated like family and will always go back ! fast service but thorough and most important --- so thoughtful !! than From beginning to end, we were treated like family and will always go back ! fast service but thorough and most important --- so thoughtful !! thank you MIKEY ! More
by arsha.cazazian
Employees Worked With
June 27, 2020
Jeffrey was the representative that I renew my lease with, he keep saying that I'm not going to get and extra charges and apparently after I switch to new car I got a new bill for the previews car, I em with, he keep saying that I'm not going to get and extra charges and apparently after I switch to new car I got a new bill for the previews car, I emailed him, and keep ignoring me and not taking responsibility, he know that its not ok. In the last email about a month ago he said that his manager will call me, never heard back from or from a manager, everything in emails. I asked him million time before I sign on a new lease and he keep says that I'm not going to get additional charges that he checked everything and calculate everything. I'm not suggesting to no one to trust this guy, check everything before you taking a car and make sure that its in the papers. More
by LANCIANOKARIN
June 27, 2020
My experience was fine. Since it was during the pandemic social distancing was in place and everything was previously arranged. Everything was completed very quickly. social distancing was in place and everything was previously arranged. Everything was completed very quickly. More
by GLENDACHARLES53
June 26, 2020
Great service. No pressure from salespeople. Prompt courteous service. Highly recommend this dealership. Andrea was really helpful. She is a great knowledgeable sales person. Glad to do business with H courteous service. Highly recommend this dealership. Andrea was really helpful. She is a great knowledgeable sales person. Glad to do business with Helms Brothers. More
by NAZRINIQBAL
