Herb Chambers Lincoln of Norwood

It was a wonderful experience. Mara Russell was so helpful in every way possible. I wouldn’t buy a car from anyone else. Mara Russell was so helpful in every way possible. I wouldn’t buy a car from anyone else. More

I purchased a used 2020 Mazda CX-5 with roughly 40,000 miles from Herb Chambers Lincoln of Norwood at the end of April. The sales experience was very good and Ryan was very helpful, addressing a few cosme miles from Herb Chambers Lincoln of Norwood at the end of April. The sales experience was very good and Ryan was very helpful, addressing a few cosmetic issues before pick-up. The car had a clean Carfax and I was assured that a complete inspection had been done. Just about two weeks later, my son took the car on a 2400-mile drive for an internship in Texas. About 8 hours into the drive, the oil pressure light came on and he stopped at the nearest service station. The shop found a dry dipstick caused by a failed oil pan gasket and also a broken rear shock. He paid $1,200 for the repairs that took most of the day. I find it hard to believe that these items failed in the few weeks and few hundred miles since the claimed thorough inspection but the dealership has so far refused to offer any help or take any responsibility. Just a week or so ago, I took the car to a Mazda dealer for an oil change, and they found that the cabin air filter was clogged with leaves and debris that had obviously accumulated over a long period of time. Surely that's another thing that would have been seen if Herb Chambers really did a comprehensive inspection before sale. The whole experience has left me very disappointed with the Herb Chambers company. I posted a similar review on Google and the General Manager, Peter Hern, responded almost immediately. He asked me to contact him by email so we could discuss the problem and how he could assist. I've sent four emails to him over the past month but have yet to hear back. I'm wondering if that is their way of making it look like they are actually working with the customer. More

I have been working with this dealership for many years because of their professionalism and efficient business operation. I had a great experience with Kevin Sorgi.in leasing a newer vehicle. He worked di because of their professionalism and efficient business operation. I had a great experience with Kevin Sorgi.in leasing a newer vehicle. He worked diligently with me in finding the vehicle with the options and color I wanted. More

Wonderful experience with my salesman Greg Mirabile! I would recommend him to all my friends, he was very easy to work with and made this experience a great one! I would recommend him to all my friends, he was very easy to work with and made this experience a great one! More

We had an excellent experience with Mara at Herb Chambers Lincoln of Norwood - the dealership didn’t have the color or features we wanted for our vehicle so she went above and beyond and helped us get one fr Lincoln of Norwood - the dealership didn’t have the color or features we wanted for our vehicle so she went above and beyond and helped us get one from another dealership in another state! Would definitely buy from her again! More

Awesome experience! Just bought my second car from them and second time was just as good as the first . Looked at a few other dealerships nearby and it was a huge differ Just bought my second car from them and second time was just as good as the first . Looked at a few other dealerships nearby and it was a huge difference. Other dealerships try to rush you into making a deal , Herb Chambers doesn’t do that . Everyone there is so nice . It’s just a totally different and relaxing vibe at Herb Chambers compared to other dealerships. Just go visit if you’re looking for a car and you’ll see the difference! I even got a call a few days after driving my new car to see if everything was ok , that’s great customer service from Chris in the service department. More

Pleasant, helpful and honest salesperson. Efficient business operation, beginning to end. I would return for my next car. Efficient business operation, beginning to end. I would return for my next car. More

I had a good experience at Herb Chambers Lincoln specially with Ryan my sales representative, he was knowledgeable, helpful and did all he could to make me feel at easy with my new purchase. Love my specially with Ryan my sales representative, he was knowledgeable, helpful and did all he could to make me feel at easy with my new purchase. Love my Lincoln Aviator! More

Excellent people to Work with. Our sales person, Mara was excellent very knowledgeable about everything and did all that we asked for. Our sales person, Mara was excellent very knowledgeable about everything and did all that we asked for. More

The staff was knowledgeable, friendly, efficient. They responded to all my concerns and questions promptly They responded to all my concerns and questions promptly More