Herb Chambers Lincoln of Norwood

Ryan was very professional and polite. Good job showing us all the possible option combinations. Once the sale was completed and we picked up the car, he went over all the screen controls and other options us all the possible option combinations. Once the sale was completed and we picked up the car, he went over all the screen controls and other options in great detail. We never felt rushed. I hope he is still working there when we are ready to buy another Lincoln. Jillian responded to our internet price request promptly and followed it up with a phone call. There was some confusion regarding our eligibility for a Lincoln rebate and it turned out we were not eligible, however, James made it right! More

After some confusion, the staff worked hard to win my confidence. I was impressed with their honesty and concern. In the end, I was a satisfied customer with a great car. confidence. I was impressed with their honesty and concern. In the end, I was a satisfied customer with a great car. More

Ryan was very helpful, he reached out to us several times, he wanted to be sure we understood how do use the car and all the technology, we were very happy with his service and he spent the extra time times, he wanted to be sure we understood how do use the car and all the technology, we were very happy with his service and he spent the extra time with us. We did not experience any sales pressure More

Ryan was very professional and got answers for anything he was unsure of. He worked with management And myself to ensure everyone had a agreeable deal. he was unsure of. He worked with management And myself to ensure everyone had a agreeable deal. More

I had an absolutely fantastic experience at Herb Chambers Lincoln Norwood. The personal attention and level of service that I received from the moment I walked in the door was the best of any dealership I’ve Lincoln Norwood. The personal attention and level of service that I received from the moment I walked in the door was the best of any dealership I’ve dealt with. Ryan McCarthy was extremely responsive and helpful every step of the way. I would highly recommend this dealership. I drove my car off the lot yesterday and could not be more pleased with the vehicle and the experience. More

Walk in on Saturday the 29th of August and the dealership was extremely busy. We purchased our vehicle and was told it wouldn’t be that long of a wait! Well the wait was extremely long but worth it in the en was extremely busy. We purchased our vehicle and was told it wouldn’t be that long of a wait! Well the wait was extremely long but worth it in the end! The Business manager Jim Lewis was extremely informative! He did not try to rush us out to get to the next customer, he took his time and patiently answered all of our questions. He even helped us pick the right protections to make sure our new Lincoln would be covered. In the end our long wait paid off, we now have a beautiful Lincoln that is covered for the next 7 years and we have Jim to thank for that! If you want to be treated fairly and not get taking advantage of, make sure you ask for Jim Lewis, he is very genuine and truly looks out for his customers! He didn’t try to sell us the garbage that most dealers shove down your throat, he had differnet packages that covered us in different ways, he didn’t try to sell us something that we would never use! So Jim, thank you again and hope to see you again on our next Lincoln (Navigator) haha, in our dreams right! More

We purchased a Lincoln Aviator after much research and many test rides of other competitive SUVs and the Aviator checked all the boxes for us .... ride, cabin quietness, pick up, seat comfort, easy to use many test rides of other competitive SUVs and the Aviator checked all the boxes for us .... ride, cabin quietness, pick up, seat comfort, easy to use controls, audio. safety features, style ... bottomline inside and out the Aviator is a tremendous value. However, an unexpected tremendous value, that far exceeded my expectations, was the customer service of Mara Russell - Sales Business Manager and Jim Lewis -Finance Business Manager, they both guided us to the right decisions for Aviator option package selections and warranties options with NO PRESSURE. They shared excellent knowledge on what we needed to understand. We were just so impressed to feel good about the entire purchasing process, simply amazing. Also, their availability after the sale for follow up questions has been the most timely and complete customer service I have ever received in all my purchases .... bar none. I would highly recommend this dealership for a A+++ Customer Experience. More

Ryan was pleasant and knowledgeable, he tried his best to show us everything that was available in our price range. He was patient and worked with us the best he could. Very happy with his effort. show us everything that was available in our price range. He was patient and worked with us the best he could. Very happy with his effort. More