Back

Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,580 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

809 Washington St, Rte. 20

Auburn, MA

01501

Directions

By Type

Showing 3,580 reviews

February 24, 2022

The service advisor James was very helpful with servicing my frs. He explained exactly what was going on with my vehicle and even gave me a link for the part I needed. I explained how I was having trouble tr More

by Jwebber310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Herb Chambers Toyota of Auburn responded

James and the team are thrilled to hear that we've made the experience great for you! Thank you for coming to Herb Chambers Toyota of Auburn!

February 23, 2022

I have done business with Herb Chambers for over 10 years. Jeff, mgr. Martin & Alicia. Professional, courteous, outstanding service. I would highly recommend, and I do! A pleasure to do business with More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
Feb 24, 2022 -

Herb Chambers Toyota of Auburn responded

Cindy, We're so glad Jeff, Martin, and Alicia have made your visits enjoyable! Thank you so much for taking the time to let us know how we've earned your business all these years! It means a lot to have you in the Herb Chambers Toyota of Auburn family!

February 23, 2022

My experience was very good here. Derek Beaulieu the salesperson was very helpful and patient. The sales managers were great help and I love my Camry. Thanks Derek five stars! More

by ArthurTateronis17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos, Dylan Hoang, Derek Beauieu
Feb 25, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind review! We're so glad you had a great experience with Derek and are thrilled to hear you're enjoying your new Camry. Thanks for choosing Herb Chambers Toyota of Auburn and please don't hesitate to reach out if we can be of service again in the future!

February 22, 2022

Tim was an excellent sales rep he strives to meet my needs as well as working to get what you want for your budget as for the overall staff they were very friendly and respectful exceptional service def More

by Bonniedulmaine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Nguyen
Feb 24, 2022 -

Herb Chambers Toyota of Auburn responded

We're glad Tim was so helpful during your visit, Bonnie! Thank you for coming to Herb Chambers Toyota of Auburn!

February 18, 2022

Alyssa was very helpful knowledgeable and a pleasure to work with. All staff I encountered were friendly and professional. 👍🏻 More

by Christianjohn.308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Herb Chambers Toyota of Auburn responded

It means so much to hear our team gave you such excellent care! Thank you for your five-star review! – Herb Chambers Toyota of Auburn

February 18, 2022

Great customer service from Hai. I appreciate all the help he provided me. Thank you! More

by duytran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting Hai at Herb Chambers Toyota of Auburn! We look forward to seeing you next time!

February 18, 2022

Recently got my car serviced for a flat tire. Jim was able to assist me with my repair and was kind and professional throughout the process. More

by E.H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Herb Chambers Toyota of Auburn responded

It's great to hear that Jim was so helpful in handling your tire issue! Thank you for coming to Herb Chambers Toyota of Auburn!

February 16, 2022

Everyone was curtious and kind, also the waiting room was clean and comtiful. They had venden machines and free coffee. More

by goldfinger2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback! We hope to see you again next time here at Herb Chambers Toyota of Auburn!

February 15, 2022

I was told my car had a leak and warranty won’t fix it saying leak is not enough. More

by Dthibaultster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron was I know service supervisor was jot
Mar 01, 2022 -

Herb Chambers Toyota of Auburn responded

Hello, I have read your review, and hope you understand that your warranty company would not cover the charges for the repair. As a courtesy, we contacted Toyota directly, to have the repair covered in full. We did the best we could for this situation, but if you have any further concerns, feel free to reach out. Thanks, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

February 14, 2022

Congested entrance need more privacy for transaction everyone was cordial efficent and knowledgeable kudo nicholas ferrerra More

by Ccfuzzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos
Feb 15, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for your honest feedback! Nicolas and our team appreciate your business and look forward to seeing you next time at Herb Chambers Toyota of Auburn!

...
139
...