Herb Chambers Toyota of Auburn

My Son wanted to purchase a RAV4 XLE. He spoke with the Internet advisor she says they had one in stock and she sent him an email with a copy of the sticker and price. My Son went in for a test drive loved Internet advisor she says they had one in stock and she sent him an email with a copy of the sticker and price. My Son went in for a test drive loved the car and proceeded to start the financing process. When the the finance mgr showed up he gave us an invoice with a $5000 dollar markup OVER the MSRP. we were never told before coming in, when we arrived, before the test drive or after that they woulD try to EXTORT 5K extra because, and this was their excuse, the cars are tough to get. Ummmm they had at least 12 on the lot and over 18 in an adjacent lot. They said they couldn’t do anything about the markup. Then we were leaving they said they could take 2K off but that was it. I will Never go to Herb Chambers again More

Excellent facilities, staff and service. Nothing like dealerships I’ve know before. Honestly a pleasant experience each visit. Highly recommended. I’m extremely happy with me 2021 tab four!! dealerships I’ve know before. Honestly a pleasant experience each visit. Highly recommended. I’m extremely happy with me 2021 tab four!! More

The team at Herb Chambers Toyota has knocked it out of the park during our family purchase of our new minivan! The team found and sold us what we wanted within days without any of the old school hassling the park during our family purchase of our new minivan! The team found and sold us what we wanted within days without any of the old school hassling that left you questioning your major purchase. More

James in service department excellent job very attentive and detailed. Easy in and out with no surprises highly recommend You ask for James when you arrive and detailed. Easy in and out with no surprises highly recommend You ask for James when you arrive More

First time at dealer. My experience with Brian was very positive. He was professional, curtious, very knowledgeable. Had my car at 3 Toyota deaders with this one far and away the best. positive. He was professional, curtious, very knowledgeable. Had my car at 3 Toyota deaders with this one far and away the best. More

Very friendly professional and very fast service clean waiting area and bathroom also had coffee and waters available enough seating to be socially distanced as well waiting area and bathroom also had coffee and waters available enough seating to be socially distanced as well More

Dat was so patient with a historical me. This car is only three years old and I wasn’t expecting issues with it . He was very helpful only three years old and I wasn’t expecting issues with it . He was very helpful More

The service technician was rude and didn’t even tell me his name. Didn’t tell me what he was going to do to my vehicle. When he gave me my keys still didn’t tell me what he did to my vehicle and didn’t giv his name. Didn’t tell me what he was going to do to my vehicle. When he gave me my keys still didn’t tell me what he did to my vehicle and didn’t give me any paperwork. I went back inside to get paperwork and people were very rude and standoffish. The sticker on My car is quite literally a piece of paper written in sharpie of when I should come back. Was not the best experience. More

Thank you Derek from sales and Andrew for getting the deal done on my new tacoma. Derek let me text and call him even on his days off . Andrew also let me call him on his personal cell for a quicker res deal done on my new tacoma. Derek let me text and call him even on his days off . Andrew also let me call him on his personal cell for a quicker response. Thanks guys . However the dealership needs to work on out of state deals and registrations for smoother transactions. More

It took over a week to wait for a chip component for my 2015 Prius but it wasn't the dealership's fault. The company is experiencing chip shortage and been dealing with it on a case by case basis. Luckily 2015 Prius but it wasn't the dealership's fault. The company is experiencing chip shortage and been dealing with it on a case by case basis. Luckily with the help of James and his crew, the request was approved and the component was delivered early Monday morning. The repair was done and got my car back in the afternoon. I didn't have to pay anything because my car battery is under warranty. More