Herb Chambers Toyota of Auburn

Excelente good friendly they help a lot good experience I am glad that I went I am glad that I went More

Always provide service in a timely fashion. No unexpected surprises. Feel rates are comparable to other places No unexpected surprises. Feel rates are comparable to other places More

Always courteous and helpful. Very knowledgeable staff. Service Department is always reliable. Will continue to go to Herb Chambers Toyota for my vehicle needs. Very knowledgeable staff. Service Department is always reliable. Will continue to go to Herb Chambers Toyota for my vehicle needs. More

Service advisor Julian was amazing with me. My Toyota matrix went in for a check up and he was a pleasure to work with. Recommended all the services I needed and the car runs amazing now. Will My Toyota matrix went in for a check up and he was a pleasure to work with. Recommended all the services I needed and the car runs amazing now. Will be bringing my wife’s rav4 in soon too. He cares about what he does and it’s wonderful to work with people like him. It’s a pleasure to do business with Toyota More

Alyssa M. and Jeff K. have been great to work with for many, many years. Best Toyota service department in South/Central MA. Thank you both for your solid guid and Jeff K. have been great to work with for many, many years. Best Toyota service department in South/Central MA. Thank you both for your solid guidance/recommendations, and even some teaching and humbling along the way! More

Alex is a generation sales agent and makes it very easy and comfortable. He takes his time to make sure you are very satisfied. and comfortable. He takes his time to make sure you are very satisfied. More

Fantastic service! ! Comfortable waiting area, and very inviting staff! Always a good experience!! Thank you! ! Comfortable waiting area, and very inviting staff! Always a good experience!! Thank you! More

The dealership is clean, modern, looking and very comfortable. It is a nice dealership building. Julian was very attentive and sincere when he spoke to me. He gave me accurate information and appeare comfortable. It is a nice dealership building. Julian was very attentive and sincere when he spoke to me. He gave me accurate information and appeared to have my best interest at heart all the time. I would highly recommend Julian For the great work, he does as a loyal associate of Herb Chambers Toyota at Auburn More

I had a great experience working with this dealership, especially working with Sales Representative Brandon Mills! He was very friendly and welcoming and got me the exact car I wanted ! Great communicatio especially working with Sales Representative Brandon Mills! He was very friendly and welcoming and got me the exact car I wanted ! Great communication and very helpful throughout the entire process! More

Herb Chambers, and Cole LeBlanc in particular as a sales rep, were beyond outstanding. As a long (10 years+) customer of Harr, I finally had reached my wit's end with poor customer service, and so I was del rep, were beyond outstanding. As a long (10 years+) customer of Harr, I finally had reached my wit's end with poor customer service, and so I was delighted to not only have my needs met at Herb Chambers (HC), but also have my expectations exceeded at every turn. To begin with, HC offers the most efficient and human-centric phone system of all the dealerships in the area. You are not greeted by robot after robot but rather you immediately connect with a human, and then when you are further transferred to a department you get a human again - such a breath of fresh air! Setting up my appointments was easy, and the followthrough after the fact on their end to make sure all my questions were answered demonstrated genuine care and concern for the customer. Cole LeBlanc was a stellar sales rep. He worked hard to not get me what would be the best sell, but rather what I needed. He was patient when I - despite being offered the "we can do XYZ for you if you sign today" move - decided that I needed a night to think. This willingness and patience with my pace and decision making process allowed me to quickly come to the conclusion that I'd be very happy with the service here. They made me feel safe and respected. Cole was not pushy; he was the antithesis of the pushy salesman. He was proud of his product, but he made it clear at every step of the way that working WITH and FOR the customer was more important than making a sale for the dealership... And as a result he got the sale. I would like to stress how HC has blown the competition out of the water for me, and it's hard to deny the fact that they also beat Harr Toyota by nearly $20 a month on the lease I was seeking for the exact same vehicle. I am proud to say that I am now a Herb Chambers customer, and I hope that if you are shopping for a car, you also have the privilege of working with Cole LeBlanc. Thank you Herb Chambers. More