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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,533 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,533 reviews

June 15, 2023

Alex was great, very accommodating and patient, he answered all my questions and was a pleasure to work with which is why I went back and purchased from him as opposed to a few other dealers I was con More

by BarbaraT
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Herb Chambers Toyota of Auburn responded

Barbara, thank you so much for giving Alex & the Herb Chambers Toyota of Auburn team an opportunity to earn your business! We're thrilled to hear you're enjoying your new vehicle and hope we have the privilege of working with you again in the future. Take care!

June 14, 2023

Always fast and excellent service, with no surprises. Technicians are always polite and keep you informed. More

by lisag0309
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the 5-star rating and review, Lisa! We're overjoyed to hear about consistently fast and excellent service at Herb Chambers Toyota of Auburn. It's wonderful to hear not only skilled but also polite, ensuring that you are always kept informed. We'll see you next time!

June 14, 2023

I had the best experience ever in my life. Even though I don't speak English very well, Chandler was extremely patient with me, explained everything about the payment methods and also about th More

by Carlos Augusto
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Beauieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler Horne
Jun 15, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you so much for sharing your wonderful experience with us, Carlos! We're delighted to hear that Chandler provided exceptional service by patiently assisting you and explaining all the details about payment methods and your vehicle. Your recommendation means a lot to us and we hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Toyota of Auburn Team

June 14, 2023

Great help getting me into a new vehicle thank you much everyone is very helpful More

by mcorey540
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hoang, Alec Pacheco
Jun 15, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful review! It was our privilege to help get you into your new vehicle and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Herb Chambers Toyota of Auburn Team

June 13, 2023

I cannot say enough about Herb Chambers in Auburn Ma. When I bought my first Toyota with my Dad. I wanted a place that would stand behind the car I bought. I still find the the honesty and the expertise More

by Sdearing
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Herb Chambers Toyota of Auburn responded

Sharon, It's wonderful to hear you had a great experience with Kevin and our team! We're so grateful for the opportunity to work on your Toyota at Herb Chambers Toyota of Auburn. It is incredibly fulfilling to know that we are providing high-quality honesty and expertise in every interaction. Thank you for putting your trust in us, and please visit again soon!

June 13, 2023

Christopher provided outstanding service. His knowledge and his consideration for customer needs made this an excellent experience. Each question was answered patiently and I was able to driv More

by Karebear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Herb Chambers Toyota of Auburn responded

We're delighted to read how Christopher's attentive and knowledgeable service made your experience at Herb Chambers Toyota of Auburn exceptional! It means a lot that you would recommend our dealership. Congratulations on your pre-owned Toyota Highlander, we hope it serves you well for years to come.

June 13, 2023

Buying a new car now a days is tough, but when I came to Toyota Herb Chambers of Auburn I was greeted with a smile by Bryan and was one of the best buying experiences I had in while! He had amazing manners, More

by tsmit01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Arroyo
Jun 14, 2023 -

Herb Chambers Toyota of Auburn responded

We're so glad to hear you had an excellent purchase experience with Bryan at Herb Chambers Toyota of Auburn! Thank you for sharing how friendly and pressure-free the environment is here. We appreciate your recommendation and wish you happy travels in your new ride!

June 13, 2023

I needed to trade in my old RAV4 for something cheaper in gas. I called Lauren and she told me about the RAV4 Prime, she helped me to schedule an appointment for a test drive and when I arrived she introduce More

by Melissa Licea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Roche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hoang, Bryan Arroyo
Jun 14, 2023 -

Herb Chambers Toyota of Auburn responded

Melissa, We can't thank you enough for sharing your experience purchasing the Toyota RAV4 Prime with Lauren and Bryan! It's great to hear Dylan and Monish were helpful as well. Dan will be happy to learn he made such an impact on your purchase process by providing a great deal that met your needs. We are excited to have earned your trust and look forward to serving you in the future at Herb Chambers Toyota of Auburn!

June 12, 2023

Herb chambers has been my family's go to for lease vehicles. Always dependable honest and up front!Me and my wife are happy to say this is our 7th lease with these guys and they are great!Outstanding More

by Jbwheeler2316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Herb Chambers Toyota of Auburn responded

We're thrilled to hear that you and your family have had such a positive experience with Herb Chambers Toyota of Auburn! It's always wonderful to know that our team members, like Cole, are providing honest and upfront service while prioritizing the customer. Thank you for recommending us for new and used vehicle needs – it means the world to us!

June 12, 2023

Bryan is wonderful! He is very courteous, polite and knowledgeable. Even my dog got an excellent customer service. He attended to all my needs, and communicated very wel More

by Dr. Alena Adams
Recommend Dealer
Yes
Employees Worked With
Bryan Arroyo
Jun 14, 2023 -

Herb Chambers Toyota of Auburn responded

Bryan and our team are glad you had such a positive experience, Dr. Alena! We're happy you had a great visit with your dog and appreciate the five-star rating for us! We hope you're both loving the new car! Thank you for coming to Herb Chambers Toyota of Auburn!

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