Herb Gordon Subaru

The Herb Gordon dealership located in Silver Spring, are courteous and professional! The staff and the technicians were knowledgeable and friendly. The Technician explained what he did and informed me about courteous and professional! The staff and the technicians were knowledgeable and friendly. The Technician explained what he did and informed me about the things that will be needed to be completed in the future. Great job! More

Every negative association I have had with buying a car has been cured by this dealership. Starting with my salesperson Debbie Colt. From day one, she had a no-hassle but helpful attitude. I'm hesitant to has been cured by this dealership. Starting with my salesperson Debbie Colt. From day one, she had a no-hassle but helpful attitude. I'm hesitant to list all of the ways that she made the experience wonderful, only because I want you to experience it for yourself. I will be going to see Debbie when I'm ready for my next car. The entire team at HGS has met or exceeded every expectation I have had and then some. There were a few minor hiccups along the way, but they addressed them quickly and sometimes better than I would have asked. This dealership and especially Debbie met my highest recommendation. 10/10 More

Epic customer service from tgr top down. Very impressive. Never wrote a review of a dealership but these guys go above and beyond. Very impressive. Never wrote a review of a dealership but these guys go above and beyond. More

Great service. Not where I bought my Subaru, but the only place I take it for service. Not where I bought my Subaru, but the only place I take it for service. More

Great, clean, and good service! Everybody makes me feel so welcome. They attend to my every need. Everybody makes me feel so welcome. They attend to my every need. More

Always great service from the entire staff. Vitaliy has taken care of our cars as if his own. Vitaliy has taken care of our cars as if his own. More

Thank you as always Vitaliy! Accommodated my schedule and was able to get my Subaru serviced and on my way ahead of time. Accommodated my schedule and was able to get my Subaru serviced and on my way ahead of time. More

Excellent service, friendly, fast, and there is a quiet lounge to work in if needed. lounge to work in if needed. More

My wife and I met Debbie when we visited the dealership shortly after our car was stolen. She was sympathetic to our situation and respected that we were on a fact-finding mission as our insurance claim wo shortly after our car was stolen. She was sympathetic to our situation and respected that we were on a fact-finding mission as our insurance claim worked itself out. Debbie listened to what we wanted, offered suggestions and let us take a few test drives before we left with the hope we would hear back from her. True to her word, Debbie texted a few weeks later saying she had found the Forester for us — and she was absolutely right! Once my wife and I decided to buy it we were in the very capable hands of the rest of the dealership staff. But before we left Debbie made sure to take the time to walk my wife through all the dashboard functions and controls. Debbie is the kind of person you dream about selling you a car — friendly, knowledgeable and trustworthy. More

This is the best dealership I've ever encountered. I have a pleasant experience everytime. Their logistics are smooth from start to finish, they're communicative, and I feel like I can trust them no I have a pleasant experience everytime. Their logistics are smooth from start to finish, they're communicative, and I feel like I can trust them not to try overcharging or adding on unnecessary maintenance. More