
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Michael and Luis were very friendly and helpful as always. I am very happy with my service. always. I am very happy with my service. More
I've been there a few times for service. The last two times I've worked with Michael Goodman. He's very thorough and made sure I understood everything that was suggested and what the cost wo The last two times I've worked with Michael Goodman. He's very thorough and made sure I understood everything that was suggested and what the cost would be. I will be requesting him for future appointments. More
From sales to service, I have had a great experience at Herb Gordon Subaru. My sales agent, Debbie C. was a great listener, and was simultaneously very informative and no pressure. The sales process was ea Herb Gordon Subaru. My sales agent, Debbie C. was a great listener, and was simultaneously very informative and no pressure. The sales process was easy and efficient. My experience with the service department was similarly friendly, informative, and no pressure. At so many other dealerships, you call a receptionist, get put on hold, and talk to some random person in the service department. At Herb Gordon, I have a service agent, Mike G., that I can call or email directly if I have concerns about the car. It’s such a great idea to build these relationships into the service department. I highly recommend anyone looking for a Subaru to check out Herb Gordon! More
I was very pleased with the service provided here. Michael helped me without an appointment and was honest about what truly needed done and was up front about pricing. He seemed very knowledgeable and Michael helped me without an appointment and was honest about what truly needed done and was up front about pricing. He seemed very knowledgeable and answered every question I had. I would recommend herb Gordon Subaru and will be back! More
My first visit for service (oil change) was painless- my service rep Michael Goodman kept me informed - the amenities made the time go quickly- thank you service rep Michael Goodman kept me informed - the amenities made the time go quickly- thank you More
I’ve been having my car serviced here for over 10 years. Everyone is incredibly attentive, considerate, and great to work with. I feel confident that I’m being served with honesty and consideration. I reall Everyone is incredibly attentive, considerate, and great to work with. I feel confident that I’m being served with honesty and consideration. I really don’t think any other dealership or service center can compare. More
I am so thankful that Rodney was able to help me. Not only was he able to fit me in on a last minute call to get my car into service due to the fact that my thermostat had broken that same day. I had an only was he able to fit me in on a last minute call to get my car into service due to the fact that my thermostat had broken that same day. I had an emergency for the car and did not know what to do and Rodney really came through and making sure that I not only had A rental for my use but he was able to help me get my car back the very next day. I am so thankful for her Gordon Subaru as well as Rodney and his staff as well. Thank you so much for all you do and for taking the time to help the customers out when they need you the most! More
Awesome service rep Mr Harry Price!Awesome service Awesome service rep Mr Harry Price! Awesome service technician! Awesome dealership! Awesome experience! Thank You! Awesome service rep Mr Harry Price! Awesome service technician! Awesome dealership! Awesome experience! Thank You! More
Pleasant experience every time I’m here for service. Michael very informative and accommodating! -Alicia Michael very informative and accommodating! -Alicia More