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Heritage Ford

South Burlington, VT

4.9
1,747 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,747 reviews

March 15, 2024

Bill, Zack & Celeste were amazing to work with. They put together a great lease package for me on my trade in. Never having leased a vehicle before, they were able to answer all my question and sho More

by Eliza B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Boland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Heritage Ford responded

Eliza, Thank you for taking the time to share your feedback We are so glad to hear that you enjoyed working with our team, and that they were able to make your first lease experience a smooth and enjoyable experience, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 15, 2024

It was a great deal! Thank you for great service I would recommend it to friends. More

by JayT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Heritage Ford responded

Jay, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for and bring home your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 13, 2024

I dread car shopping, but Bill was informative and helpful in a non-pushy manner. He explained the car and its features thoroughly without being condescending or derogative. In the end I was actually More

by jfairchild39
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Bill to shop for your new Ford, and that he was able to make sure you were completely comfortable with your new vehicle and it's features before you brought it home. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 13, 2024

Noah was great to work with. He was not pushy at anytime, professional and very knowledgeable about the questions I asked him from the beginning of the deal right straight throug More

by emyers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah and Celeste to shop for and bring home your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 13, 2024

I bought my first truck from Bill about 7 years ago and just bought/leased my second truck with bill. It has always been a great experience dealing with him. More

by efo1194
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you have continued to enjoy working with Bill, and that he was able to help make choosing your newest Ford a smooth experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

March 12, 2024

Bill was very professional, He wasn’t pushy, he answered all of my questions in a format that I could easily understand, all around great guy and salesperson would highly recommend him! More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 10, 2024

We walked intro the dealership only intending to test drive a Ranger and found ourselves leaving with the vehicle! Could not have been a more organic experience thanks to Stephanie! She listened to what More

by MQ
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Ducharme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Stephanie to shop for your new Ford, and that she was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 10, 2024

Noah was a fantastic salesman to work with. A family member went in to check out the car before I did, and the transition between working with my family member and working with me was seamless. More

by LP
Recommend Dealer
Yes
Employees Worked With
Noah Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2024

Theresa was wonderful to work with to conclude the vehicle sale. She provided insight on all the financing options, though never pressured us to make any additional purchase. She was delightful to wo More

by MQ
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Ducharme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Theresa to handle the paperwork to take home your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 09, 2024

The best car dealer I have dealt with. Very honest and professional answer all my questions. More

by ryan.ploof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Heritage Ford responded

Ryan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!