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Heritage Ford
South Burlington, VT
1,760 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,760 reviews
July 26, 2020
Sales process During the process of evaluating three models, Jake was very helpful. Although we didn't buy a Ford this time, we will be back in three years. Tha During the process of evaluating three models, Jake was very helpful. Although we didn't buy a Ford this time, we will be back in three years. Thanks, Bob Willey More
by robtwilley
Employees Worked With
Helpful July 24, 2020
The gentleman that helped looked up information and that helped me through out their whole process was great and thank you to ford let me do the repairs in 2 different visits ( do to the fact I did not have helped me through out their whole process was great and thank you to ford let me do the repairs in 2 different visits ( do to the fact I did not have enough to pay all in one visit) thank you for a easy experience and thank you for all the info and help More
by Photonut6619
Employees Worked With
July 23, 2020
Everyone is very welcoming and willing to help. They treat you like a family not a number. They listen to you. Highly recommend!!! Would buy again! treat you like a family not a number. They listen to you. Highly recommend!!! Would buy again! More
by Cmac_1010
July 18, 2020
These guys are nothing but courteous, knowledgeable, and professional. Gary Graham seems to draw my card a lot and I couldn’t ask for a nicer guy to help me out. professional. Gary Graham seems to draw my card a lot and I couldn’t ask for a nicer guy to help me out. More
by Pete
Employees Worked With
Other Employees :
Mike LeClerc
July 11, 2020
Buying a New Car I recently bought a certified preowned form Charlie at Heritage Ford. He was very patient and helpful with all my questions, and worked with me to get I recently bought a certified preowned form Charlie at Heritage Ford. He was very patient and helpful with all my questions, and worked with me to get the best deal possible. I also din't feel pressured to buy anything, more so that they were there to help when needed. Zach and Abby were also great in helping me to purchase and finance a car, I would definitely buy another car from them again in the future. More
by victoriac
July 10, 2020
Can’t be more happier with our F1 50 and the great customer service we got from the sales person Dave Who took his time with us to make sure we got the truck we wanted. customer service we got from the sales person Dave Who took his time with us to make sure we got the truck we wanted. More
by Brian
Employees Worked With
Dave Sturgeon
July 09, 2020
They are always courteous in the service department and they take my concerns seriously. I have the extended service plan and they take good care of my vehicle. they take my concerns seriously. I have the extended service plan and they take good care of my vehicle. More
by betsy.t.brown
July 09, 2020
Derek Blood is always on the ball, sharp, pleasant, courteous, knowledgeable and never pressures you. He arranged for test drives of (3) vehicles and my decision was made. Will be returning for anoth courteous, knowledgeable and never pressures you. He arranged for test drives of (3) vehicles and my decision was made. Will be returning for another vehicle ASAP! More
by CTA67
Employees Worked With
Derek Blood
July 04, 2020
I was provided with prompt and professional service! EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLEN EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT More
by jbauer
July 01, 2020
The crew did an awesome job getting my Eco Boost figured out and back on the road. It’s been running smooth ever since the repair was made. out and back on the road. It’s been running smooth ever since the repair was made. More
by Mike1977
