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Heritage Toyota

S. Burlington, VT

4.9
4,416 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,416 reviews

September 01, 2022

As with my past business experience with Toyota I am currently very happy with my new Corolla cruise, but more importantly I always get outstanding service on my vehicle, giving me confidence I’m safe o More

by Sawyer.t2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Sep 02, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice for your automotive needs. We are so glad to hear that you have enjoyed working with Jason to shop for your vehicles over the years, and that your recent purchase experience was no exception. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

Sep 02, 2022 -

Sawyer.t2010 responded

Thank you!!

September 01, 2022

It was a pleasure working with Dan. Professional, knowledgeable, courteous, responsive and very helpful. A pressure free and smooth transaction. Highly recommended’ More

by H.dean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Heritage Toyota responded

Howard, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Dan and our team to shop for your new Toyota, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 31, 2022

Our Heritage experience has been excellent! Tek Luitel, our Heritage Toyota Salesman, made it a good and positive experience. His no pressure approach to sale was awesome! He did a great job More

by MC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tek and Travis to shop for your new Toyota, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 30, 2022

This was a much smoother process than I had anticipated! The communication at Heritage was excellent! More

by StephanPaul10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Heritage Toyota responded

Stephan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Rob to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 30, 2022

Great buying experience, Matt's a great guy and straight shooting salesperson. Very knowledgeable, helpful with the paperwork and making it a trustworthy and painless experience. My brother bought used, and More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Heritage Toyota responded

Rob, Thank you for taking the time to share your feedback - We are so glad to hear that you (and your brother) enjoyed working with Matt, and that he was able to make sure both your purchases went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 30, 2022

Tek was a great salesman ! Understood what I needed and wanted, an extremely smooth sale. « Like a letter at the post office » as we say in French! I very highly recommend Tek More

by wpd1962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tek to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 30, 2022

When I took my car in for summer tire changeover and 12000 mile service, I also requested a state inspection. They forgot to do the inspection. I tried to make an appointment later to rotate the tires, More

by kcoopstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy
Aug 30, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are sorry to hear that your visit to our service department was anything less than perfect. We would appreciate the opportunity to learn more about your experience, and help coordinate installing your new hardware. We would like to invite you to contact our service manager, Kate Castonguay to make the necessary arrangements. She can be reached at (802) 865-8163, Thank you again for your feedback, and we look forward to hearing from you

August 27, 2022

It was an absolute pleasure to work with Heritage Toyota and Derek. I felt taken care of, all of my questions and concerns were answered, and he made sure to keep me updated at every stage in the vehicle bu More

by Emma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Heritage Toyota responded

Emma, Thank you for taking the time to share your feedback and for your kind words for Derek and our team! We are so glad to hear that you enjoyed working with them to shop for your new Toyota, and that everything went smoothly for you throughout the process. WE look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 27, 2022

This was the 3rd car we have purchased from Heritage Yoyota. Joe was great to work with. Very professional, answered all of our questions and made the process easy. More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Agresti
Aug 29, 2022 -

Heritage Toyota responded

Susan, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice over the years! We are so pleased to hear that you enjoyed working with Joe to shop for your newest vehicle, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 26, 2022

Pete M did a great job installing my new wheels and tires. Thanks for the great service. More

by Joshbass22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete M.
Aug 29, 2022 -

Heritage Toyota responded

Josh, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Pete and our service team, and we look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

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