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Heritage Toyota

S. Burlington, VT

4.9
4,469 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,469 reviews

October 20, 2022

I had a very positive experience with heritage Toyota from the time I contacted them on line right through the purchasing process.. I will definitely return to them for my next vehicle and tell all of my More

by Jabautd55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for and take home your new Toyota, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 20, 2022

I am very happy with my purchase of a new Tacoma experience at Heritage Toyota. I worked with Neal Pavlak and he was very helpful and always happy to chat with me if I had any questions while we wer More

by trevor
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Pavlak
Oct 24, 2022 -

Heritage Toyota responded

Trevor, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Neal and our team to shop for your new Tacoma, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Tacoma!

October 19, 2022

friendly staff eager to work with you . Patrick made it easy to purchase the truck , service department is good More

by williamfieldvt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lawrence
Oct 19, 2022 -

Heritage Toyota responded

William, Thank you for taking the time to share your feedback - We are glad to hear that you have enjoyed working with our team, and that Keith and Patrick were once again able to make choosing your new truck a smooth experience! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels and enjoy your new truck!

October 19, 2022

Tek, Patrick and team did a great job on the sale. Made everything go smoothly. I’d recommend this dealership to others on the market. More

by Todd Perry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Heritage Toyota responded

Todd, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tek, Patrick and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 19, 2022

Derek was great along the whole process, always kept me updated due to the long wait that was out of his control or the dealership control. Very kind, helpful and knowledgeable More

by Erin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Heritage Toyota responded

Erin, Thank you for taking the time to share your feedback, and for your patience while waiting for your new Toyota to arrive! We are so glad to hear that you enjoyed working with Derek, and that he was able to make sure everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 18, 2022

This was our second time working with Derek. He really knows his stuff and you can tell he truly believes in Toyota. Derek communicated with us through the long wait for a car but unfortunately More

by amy s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Heritage Toyota responded

Amy, Thank you for taking the time to share your feedback, and for your kind words for Derek! We are pleased to hear that you have enjoyed working with him, though we are sorry to hear that your newest vehicle was to be found elsewhere. Please let us know if there is anything we can help with as you get acquainted with your new Toyota. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 16, 2022

Courteous, easy to do business, friendly, fair, and very helpful. I would definitely recommend heritage. More

by rtmoose1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick McCarthy, Tanner Smith
Oct 17, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your kind words for Tanner and our team! We are so glad to hear that you enjoyed working with them to shop for your new Toyota, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 15, 2022

Matt was incredibly helpful and knowledgeable throughout my buying experience. I wanted a particular vehicle and understood there would be quite a wait time for it. Matt kept me updated through the process More

by MollyM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Heritage Toyota responded

Molly, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and our team to shop for your new Toyota(s), and that everything went smoothly despite the wait. We truly appreciate your patience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visits, Until then, safe travels and enjoy your new vehicles!

October 14, 2022

Jason and everyone at Heritage made the process so easy, simple and quick. I could not have asked for better service. Jason provides a high level of customer service that is hard to find these days. I ap More

by alisonflorucci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Oct 17, 2022 -

Heritage Toyota responded

Alison, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Jason to shop for your new Toyota, and that he was able to help find the perfect fit for your needs, quickly and efficiently. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 12, 2022

Everyone was very helpful! Joe Agresti was super knowledgeable, very helpful and friendly. Rob Ploof was also very helpful, friendly and knowledgeable. We would definitely r More

by jimandhollyat37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mickel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green, Joe Agresti
Oct 13, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Joe and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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