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Heritage Toyota

S. Burlington, VT

4.9
3,904 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 3,904 reviews

October 01, 2019

Very friendly and very helpful with my first car buying experience. I would recommend to anyone looking for a car,new or used. Thanks for making it grest! More

by Sara
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Cieplicki
Oct 04, 2019 -

Heritage Toyota responded

Sara, What a nice review! Thank you for your kind words. It's wonderful that our sales team made sure you had a positive experience. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 01, 2019

Excellent experience!! Jason Dillan went above and beyond in supporting me through this purchase! He was honest and upfront about pros and cons of various vehicles and optio More

by Timur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Heritage Toyota responded

Timur, Thank you for your kind words about Jason! It's wonderful that you had such a positive experience working with him. We appreciate your business! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

October 01, 2019

Very Professional Jason Dillon was, as always, honest and professional. This is the 4th truck I have purchased from him and I will recommend him to anyone buying a vehi More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Heritage Toyota responded

Mike, We appreciate your recommendation of Jason! It's very nice to hear that from a return customer. Thank you for continuing to choose Heritage Toyota! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

September 30, 2019

Extremely supportive I felt no pressure to buy or felt the sales representatives being overbearing on buying. They made me laugh and joked around and had a very good time More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Spinner, Bernie Cieplicki
Oct 04, 2019 -

Heritage Toyota responded

Chris, It's wonderful that you had such a nice time working with the sales staff! I apologize that we did not have more of a selection available. We appreciate you taking the time to post a review. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 29, 2019

Great recomendation from past customers. Needed a truck and found the one I needed on the Heritage website. Called and spoke with Josh and he directed me to Derek who went through the process More

by Tacoma
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Gunn
Oct 04, 2019 -

Heritage Toyota responded

Glad to learn everything went so smoothly! It's fantastic that you enjoyed working with Josh, Derek and the rest of the team. Thank you for choosing Heritage Toyota! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

September 29, 2019

Tacoma Lease i went in for a lease on a new Toyota Tacoma and their team was very friendly, and made sure I got a great deal on the truck More

by Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts, Ryan Hardy
Oct 04, 2019 -

Heritage Toyota responded

Thank you for posting! It's great that everything went so well. Enjoy your new Tacoma! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 28, 2019

staight forward, honest, helpful We worked with Derek Blood, he was knowledgeable, helpful and straight forward. No surprises just honest. Buying a car there was quick, fair , and act More

by andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Heritage Toyota responded

Andy, We appreciate your kind words about Derek! It's wonderful that he provided such top notch service. Thank you for choosing Heritage Toyota! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

September 27, 2019

Great selection, quick responses Heritage had the truck I wanted and was ready to make a deal when I walked in. Their entire staff was welcoming and responsive even though this was t More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Gunn, JT Treichler, Bernie Cieplicki
September 27, 2019

Purchase a vehicle Everyone was friendly & inviting once we walked through the door. They were accommodating and very knowledgeable on the vehicle we purchased. Liz even More

by Shannon Francis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bockus
Oct 04, 2019 -

Heritage Toyota responded

Shannon, Glad you enjoyed working with Liz and the rest of the team! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 26, 2019

ToyotaCare service I am new to the state and the dealership took care of my vehicle seamlessly. The service staff were friendly and competent. Lounge was very comfortabl More

by Melanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am really unsure who helped me staffwise- but all were great! , Kyle Chamberlain
Oct 04, 2019 -

Heritage Toyota responded

Melanie, Thank you for posting! It's great to learn that you had a positive experience with our service department. We do wash vehicles after service, upon request, time permitting. Please feel free to request this when checking in for your next visit. Nora Krom Customer Relations Specialist Heritage Automotive Group

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