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Herlong Ford

Edgefield, SC

4.5
909 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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775 Augusta Rd

Edgefield, SC

29824

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Showing 909 reviews

February 22, 2022

Mrs. Perry was very helpful went above and beyond to get us what we were looking for. Super nice and friendly. More

by Hcarlin1017
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rochelle Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Nash
February 21, 2022

Shelby was easy to deal with. Once agreement was reached, the process went very smoothly. More

by DANAK0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Herlong Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2022

Not a very good experience, it took entirely too long to get my truck repaired, I had to call the corporate office to get help. More

by SDDGM1
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Danielle Huizenga
2.0
This rating includes all reviews, with more weight given to recent reviews.
ALLAN HATCHER
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2022

Had everything ready when I arrived. Easy and quick. Great to work with. Thanks you. More

by person
Recommend Dealer
Yes
Feb 22, 2022 -

Herlong Ford responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2022

I am highly disappointed. I purchased a work truck and the water pump went out. I called and got no help. I purchased a warranty. Sales person was checking to see if I cou More

by BCBRELIABLE.LLC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wes Herlong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cj Messer
February 12, 2022

I have purchased several vehicles from Herlong Ford over the years. I have also purchased vehicles from other dealers years ago. Herlong Ford and all of their sales, administration and service personnel h More

by dc1gator
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALLAN HATCHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
LINDA BUTLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ OWENS
Feb 14, 2022 -

Herlong Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

February 05, 2022

I highly recommend this dealership. Very satisfied with the staff. The service was outstanding & I was very satisfied. More

by WEAVERRAY3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Rushton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Herlong Ford responded

Hi, we appreciate your recommendation of our dealership! It is great to hear our Staff took such great care of you! We hope to see you here again!

February 04, 2022

Salesman was great at first. I'm an hour away working 12 hours shift. He met me with the truck on his own time after hours. Truck needed tires and oil pan gasket replaced. They had the truck for 2 weeks wai More

by TLEE92388
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cj Messer
Feb 20, 2022 -

Herlong Ford responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Herlong Ford, Inc.. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (803) 637-3151 and we will do our best to make this better. We hope to hear from you soon. Take care!

January 26, 2022

It was one of the best experience at a dealership. The lady that helped me and my wife made sure our kids were comfortable and occupied. Would recommend to a friend or family member. More

by SEAN.SUTPHIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Herlong Ford responded

Hi there, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 25, 2022

Service was good people were friendly. I would recommend Herlong to my friends. I am planning on buying my next vehicle from Herlong More

by WTROBIN1
Recommend Dealer
Yes
Employees Worked With
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Herlong Ford responded

Hi, we appreciate your recommendation of our dealership! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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