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Hollywood Kia

Hollywood, FL

4.5
5,052 Reviews
Hollywood Kia is South Florida's #1 Volume Kia Dealership. 3yrs maintenance included & NO DEALER FEE
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6011 Pembroke Rd

Hollywood, FL

33023

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Showing 5,052 reviews

September 20, 2023

Everyone was very friendly and the process went very smooth. We got the car we wanted at a good price. Quality of salesman was top notch. More

by NMIHARTIGAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alain Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikhael Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

September 19, 2023

I was not satisfied with the device. They kept my car for a week and still didn’t fix the part. They said they would call us when the part arrived and it’s been a month and I have not he More

by MANAYA0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yair Bitton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Loszynski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Valera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
FERNANDO DAVILA
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Ocasio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

September 19, 2023

The service I receive is definitely a ten of ten . Would recommend Hollywood Kia, too my friends and family. More

by SEXY_TRESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

September 19, 2023

U my car didn't get wash and it supposed to be wash next problem they broke my front fender More

by SEXYTESS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

September 19, 2023

Wat time wasn't long. The staff was friendly and respectful. The waiting area was clean. And the coffee was delicious. Thanks. More

by WPCNEST2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Valera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
FERNANDO DAVILA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

September 16, 2023

I recently had the pleasure of purchasing a car from Hollywood Kia, and I must say that the entire experience was nothing short of exceptional. From the moment I walked into the dealership, I was gr More

by DAYANAGACITA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Emanuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

September 16, 2023

Best service yet 5 🌟 I will recommend my friends and family Togo to hollywood kia More

by RICIT53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Mickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeJay Maisonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

September 16, 2023

the dealership took really good care of the day I went there it was very good experience More

by ZACHERYC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Hollywood Kia responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

September 15, 2023

While changing my oil they stretch the front of my car with whatever they use. More

by JOE94727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Emanuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Hollywood Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. wecare@hollywoodkia.com

September 15, 2023

I went to bring my car on Monday to replace a daylight at 10:30 AM. Chris Watson said he would text me an estimate. Four hours went by, no estimate. I go back to service and say is my car done at 2:30 PM. He More

by Dissatisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Hollywood Kia responded

Esther, we always aim to deliver a great experience, and we are disappointed when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We truly apologize for the inconveniences. wecare@hollywoodkia.com

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