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Honda Universe
Lakewood Township, NJ
1,855 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,855 reviews
February 20, 2024
I have purchased 3 car/SUV's with Honda Universe. My present lease was up and advise Honda that a needed new car. I was hoping that there was some loyalty with myself and Honda. Nick Salerno sales ma My present lease was up and advise Honda that a needed new car. I was hoping that there was some loyalty with myself and Honda. Nick Salerno sales manager step in and gave me a price which made the deal. I thought loyalty was dead, but Honda Universe proved me wrong. I strongly recommend Honda Universe More
by Rich k
February 18, 2024
Had a great experience at Honda Universe today. Wasn’t looking to get a car, walked into the dealership just to check out a CR-V, and Danny, Nick, Joseph, and another manager (sorry can’t remember Wasn’t looking to get a car, walked into the dealership just to check out a CR-V, and Danny, Nick, Joseph, and another manager (sorry can’t remember his name) gave me a deal I couldn’t turn down. I appreciate everyone who helped. Danny was a pleasure to work with. Highly recommended! More
by jxduarte
February 17, 2024
This is the first time in 20 years that I am extremely disappointed with my purchase from Honda. disappointed with my purchase from Honda. More
by BETTYJANNARONE
Verified CustomerFebruary 17, 2024
Nice people and a smooth and pleasant experience. Being bombarded with requests to rate afterwards was honestly one of the only off putting things! Being bombarded with requests to rate afterwards was honestly one of the only off putting things! More
by TANIAEALDEN
February 16, 2024
Have worked with Honda Universe's Finance and Sales staff in the past. Nothing but great experiences. in the past. Nothing but great experiences. More
by booster8743
February 16, 2024
Nos atendieron muy bien y Rey Mundo nos dedico tiempo para asesorarnos y nos respondió las preguntas e inquietudes, estamos contentos con la compra del vehículo, gracias para asesorarnos y nos respondió las preguntas e inquietudes, estamos contentos con la compra del vehículo, gracias More
by LALASSOS22
Employees Worked With
February 14, 2024
They were very informative, kind, and super welcoming. They made the whole buying experience pleasant and fun. I was given an amazing deal and they worked with me the whole way; my sales guy matt was just They made the whole buying experience pleasant and fun. I was given an amazing deal and they worked with me the whole way; my sales guy matt was just outstanding! More
by IGribb21
February 12, 2024
Yvette went above and beyond to make leasing my first car about as easy as could be. No high pressure sales tactics, no "I have to check with my manager" games. Listened to my needs and what I could afford about as easy as could be. No high pressure sales tactics, no "I have to check with my manager" games. Listened to my needs and what I could afford and I love my car. More
by FRANKT6
February 10, 2024
Very pleasant experience Nicholas Biello is great definitely one off the best Experience I had Thank you definitely one off the best Experience I had Thank you More
by MAR
February 07, 2024
I was treated extremely well. Service was great and I left with the car I wanted Service was great and I left with the car I wanted More
by RPOLK68580
