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Honda Universe

Lakewood Township, NJ

4.8
1,679 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,679 reviews

August 28, 2022

Friendly environment, everyone was very helpful: specially Dany, the one who sold me my CRV More

by ELFROLINI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Aug 28, 2022 -

Honda Universe responded

Thank you for sharing the details about your recent visit. It's really great to know that everyone was friendly. We also enjoy hearing that Dany was especially helpful with your CR-V purchase. Thanks again!

August 27, 2022

Always Pleasant and Courteous. They Accommodate you until you are happy and satisfied. Great pleasure doing business with them. More

by jrodmima14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Aug 28, 2022 -

Honda Universe responded

Thanks for sharing your kind remarks. It's great to hear that our team is always pleasant and courteous as well as accommodating. We'll look forward to helping you again with any future needs.

August 26, 2022

This dealership was great , I got a brand new car which was amazing. Yvette the sales person was amazing and she was super kind and understanding. Buying a car is stressful but this experience was great an More

by janae_catalan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Honda Universe responded

It's wonderful to hear that Yvette was amazing, as well as super kind and understanding. We also enjoy knowing that your experience was great and not stressful. Thanks!

August 22, 2022

Very good customer service. And super friendly staff. 10/10 would definitely recommend. So happy with my new car. More

by MOSITO.1959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Avelino
Aug 22, 2022 -

Honda Universe responded

We're so glad to hear that our team provided you with very good customer service and everyone was super friendly too. Thanks for the great recommendation, and congratulations on your new car!

August 15, 2022

Yvette is the best! Very knowledge and made my car buying experience smith and easy! More

by AC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Honda Universe responded

It's great to hear that Yvette was so helpful, as well as very knowledgeable. We're so glad to know that your car buying experience was easy!

August 14, 2022

I have bought cars in different dealerships but this was the worst. It was an humiliating experience. They held on to my spare key and took a picture of me in case I was a fraud. If you don’t trust people d More

by ANTHONYODUNLAMI
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Salerno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Aug 14, 2022 -

Honda Universe responded

Thank you for taking the time to provide us with your feedback. We apologize that you had this experience with us. Here at Honda Universe, our customer's satisfaction is our top priority. Please give John McGraw a call at (732) 370-9700 x4109 to discuss this further.

August 12, 2022

Yvette is the best salesperson ever! She’s kind very knowledgeable and makes sure you leave satisfied!! More

by JC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Honda Universe responded

Thanks for sharing your kind remarks for Yvette - it's so nice to hear that she's very knowledgeable and you're pleased with everything!

August 10, 2022

Excellent customer service and prompt responses from the entire team. We were made to feel valued as well as listened to in what our car buying goal was. We were not made to feel pressured to make a purchas More

by LICIKAYLENE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Nico Demaglhaes
Aug 10, 2022 -

Honda Universe responded

It's great to know that our team provided you with excellent customer service and you felt valued, thanks for sharing your kind remarks for our team.

August 08, 2022

Very professional and accommodatind. I have used my salesperson. Danny.before and would use him again!! More

by SUESUEB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Aug 08, 2022 -

Honda Universe responded

Thanks for saying that our team is very professional and accommodating. We're so glad to hear that Danny has been very helpful to you as well.

August 07, 2022

Yvette is the bomb. Super professional, patient and makes sure to find you the perfect car . Very honest . Amazing customer service and makes sure to find something that More

by FARRYS1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian D'Zio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Aug 08, 2022 -

Honda Universe responded

Thanks for your kind remarks for Yvette. We're so glad to know that she is super professional and patient, and very honest. We're glad to know that she provided you with amazing customer service as well.

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