Honda Universe

Great customer service!! This was my second purchase at Honda universe. We were in and out in 2 hours. I will continue to use them. Honda universe. We were in and out in 2 hours. I will continue to use them. More

I had a great experience with Paul, Glenn at Honda Universe!! This place is full of friendly people and great customer service. I would definitely recommend them! Universe!! This place is full of friendly people and great customer service. I would definitely recommend them! More

After telling Matt that I didn’t like the sport style seats, he knew exactly what to show me, the Honda Ridgeline. We took it for a test drive and that was it. He was very intuitive and he and the mana seats, he knew exactly what to show me, the Honda Ridgeline. We took it for a test drive and that was it. He was very intuitive and he and the manager, Fred, worked with me on my budget. I walked off the lot with a new Ridgeline! More

Happy with my new CR V and the Honda Universe. Thanks! “ This could be the start of a long friendship “ Keep up the good work This could be the start of a long friendship “ Keep up the good work More

I had a wonderful experience at the dealer. Everyone was attentive and friendly. I love Hondas and so glad I was able to get a new one. Bryant was great!! thank you! attentive and friendly. I love Hondas and so glad I was able to get a new one. Bryant was great!! thank you! More

This dealer is really good I like Neil Goldstein because he always make it work Is the second time that I get a car from him I will come back again he is really good he always make it work Is the second time that I get a car from him I will come back again he is really good More

Tony P. provided excellent customer service and exceeded my expectations. He was courteous, had strong communication skills, and exhibited a desire to make the customer satisfied. My vehicle was serviced my expectations. He was courteous, had strong communication skills, and exhibited a desire to make the customer satisfied. My vehicle was serviced in a thorough and timely manner. I brought my vehicle into the Honda dealership on route 88 in Lakewood to have a routine oil change completed, as well as diagnosis of a newly concerning sound when I started my car. I will definitely utilize the service department at the Lakewood Honda dealer in the future! Tony should be recognized for his excellence in service. More

Honda Universe has always been a pleasure doing business with you. This experience during Covid was a bit of a scare, although between Yvette Rivera and Nick Salerno calling me and having cars lined up for with you. This experience during Covid was a bit of a scare, although between Yvette Rivera and Nick Salerno calling me and having cars lined up for me made the trip so much easier the two of these emoyees worked together as a team to ensure that they were meeting my expectations as a customer, Not trying to rip me off. The sales rep had glass in-between her and me which made me feel so much safer, infact everyone was wearing facial protection even the mechanics. The management was very courteous with offering coffee and water . The only thing I missed out on was the 🍿, due to Covid. But Thank you so much Yvette for such outstanding service More

My experience this time around was definitely more pleasant than my first time. Matt Vanpelt did an excellent job for being new. He did the best he could and was very knowledgeable. management found t pleasant than my first time. Matt Vanpelt did an excellent job for being new. He did the best he could and was very knowledgeable. management found the perfect deal for me that worked within my budget and didn't stop until I was truly satisfied. More

I am pleased and satisfied with the amount of attention I received from the staff in this dealership.when other dealerships said NO.HONDA UNIVERSE said YES! Thank you Paul Dugan and Nick Salerno for making t received from the staff in this dealership.when other dealerships said NO.HONDA UNIVERSE said YES! Thank you Paul Dugan and Nick Salerno for making this happen. More