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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.5
3,121 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,121 reviews

April 16, 2024

The personnel were very helpful and attentive. The service for the car was pretty quick as well More

by CDIAZ6383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're thrilled to hear that our team was helpful and attentive, and that you found our service quick. We strive to make every visit efficient and pleasant. We look forward to welcoming you back for your next service. Thanks again for choosing us!

Helpful
April 16, 2024

The waiting time must be improved in future Over all the communications and service was very good. Thanks, More

by muhammadamjad0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Honda of Valley Stream responded

Thank you for your feedback and for acknowledging our communication and service quality. We appreciate your suggestion regarding the waiting time and understand the importance of improving in that area. We are continually working to enhance all aspects of our service experience, and your input is invaluable in this process. Thank you for choosing us, and we look forward to serving you more swiftly on your next visit!

Helpful
April 16, 2024

Two expensive need to lowered their rates service is good the wait is not long but expensive More

by MSDELORIS95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to provide your feedback. We're glad to hear that you're pleased with the quality of our service and the short wait times. We understand your concerns regarding our pricing. Please know that we continually strive to provide the best value balanced against the quality and efficiency of our services. We value your input and will take it into consideration as we review our pricing structure. Thank you for choosing us, and we hope to serve you again soon.

Helpful
April 16, 2024

Customer service representative was very polite and helpful even recommended my vehicle service and schedule me for an appointment in two weeks More

by H.EBRITTLEBANK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that our customer service representative was polite and helpful. Providing thoughtful and proactive service is what we aim for with every interaction. We look forward to seeing you again in two weeks and hope to continue exceeding your expectations!

Helpful
April 15, 2024

Great customer service. Definitely recommend this honda dealer and will be coming back.thank you! More

by jofigueroa1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you received great customer service at our dealership! Thank you for your recommendation and for choosing to come back in the future. We look forward to continuing to serve you with the same high standard of service. Thank you for your kind words!

Helpful
April 15, 2024

Everyone I encountered was very helpful. My car was completed in a timely manner. There 20 point inspection was very helpful. More

by kaydene.sutherland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Honda of Valley Stream responded

We're pleased to hear that you found everyone helpful and that your car service was completed professionally and in a timely manner. We strive to provide thorough and efficient service to ensure your vehicle remains in top condition. Thank you for your positive feedback, and we look forward to assisting you again in the future.

Helpful
April 15, 2024

Clara was outstanding! She kept me informed throughout the entire process. My car was suddenly motionless and Clara and the staff were able to repair the car More

by CHRIS2BAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Honda of Valley Stream responded

We're so glad to hear that Clara was outstanding and kept you well-informed throughout the entire process. It's important to us that our customers feel supported, especially in stressful situations like unexpected car troubles. We're pleased that Clara and our staff were able to get your car back in motion quickly. Thank you for sharing your positive experience, and we look forward to continuing to provide you with excellent service in the future.

Helpful
April 13, 2024

Bill Reimers was an excellent salesman, and he catered to my needs. Clara in service was a sweetheart and made the experience pleasant. More

by petergrossman5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that Bill provided you with excellent sales service, and that Clara made your service experience pleasant. We strive to ensure that every interaction at our dealership is positive and customer-focused. We look forward to continuing to serve you with the same level of care in the future.

Helpful
April 13, 2024

Courtesy, faster and great service. I always love to go to the dealer in valleys Stream. I have more than 9 years going to this place. More

by maribeluci10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lancaster JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you've consistently experienced courteous and great service with us over the past nine years. Your loyalty and continued satisfaction are incredibly important to us. Thank you for sharing your positive experiences, and we look forward to serving you for many more years to come!

Helpful
April 12, 2024

Hands down, the Best customer service and amazing work! ! Did I say great customer service More

by JOSE.F.MOREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lancaster JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The whole team was lovely and helpful
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Apr 12, 2024 -

Honda of Valley Stream responded

We're thrilled to hear such enthusiastic praise about our customer service and the quality of our work! Thank you for highlighting these aspects of your experience with us. Your satisfaction is our top priority, and it's great to know we're hitting the mark. We look forward to continuing to provide you with the best service possible!

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