Honolulu Buick GMC - Service Center

Extremely good communication throughout the process. I feel they put my interests at the forefront and took care of me. I feel they put my interests at the forefront and took care of me. More

Quick response, ease of getting everything prepared, completing paperwork and financing was flawless. Shipped off in time and reach final destination. completing paperwork and financing was flawless. Shipped off in time and reach final destination. More

A customer from Kauai, purchased a vehicle without flying up the Oahu. Processing the paper work went smoothly. However, the process of getting the vehicle shipped was challenging & got delayed due to poor c up the Oahu. Processing the paper work went smoothly. However, the process of getting the vehicle shipped was challenging & got delayed due to poor communication from the Sales Associate. While awaiting the confirmation of shipment for 2 weeks, the vehicle’s windshield needed replacement because of a crack, so we needed to wait another ~10 days for the windshield to come in. Once windshield was replaced, had we not took the initiative to contact shipping company for the shipping availability, we possibly would have got our vehicle 2 months later. This was more upsetting since we placed a fair amount of down payment & we were required to pay the first month of the loan. Had there been better communication & proactivity with the Sales Associate, our experience with the dealership would have been much better! More

Svc was fast, appreciated the customer svc. recommendation was provided and contacted after completion. Awesome Job! recommendation was provided and contacted after completion. Awesome Job! More

Sasha was an excellent sales person who guided me through finding just the right vehicle for me. Loved her sales technique with no hard selling. Honest and great person to assist me through the process. Very finding just the right vehicle for me. Loved her sales technique with no hard selling. Honest and great person to assist me through the process. Very casual and easy going making my purchase experience very pleasant. Highly recommended! More

Nick & Theresa worked above and beyond to make our process easy and to get it done efficiently process easy and to get it done efficiently More

Service was excellent, Liana is knowledge and efficient, I'll keep bringing my 2020 Encore back. I'll keep bringing my 2020 Encore back. More

Service was done quickly while I waited for my car. My car was washed very well, really appreciated this. Thank you!! My car was washed very well, really appreciated this. Thank you!! More

I writing to express my sincere appreciation for the outstanding car buying experience I recently had at your dealership. In all honesty, I was initially dreading the entire process due to past negat outstanding car buying experience I recently had at your dealership. In all honesty, I was initially dreading the entire process due to past negative experiences with pushy and unpleasant salespeople. However, my experience with Sasha S. completely transformed my perspective on car buying. Sasha was not only incredibly friendly and welcoming, but also demonstrated a deep knowledge of the vehicles on the lot. She patiently answered all my questions and addressed my concerns without ever being pushy or resorting to any stereotypical sales tactics. Thanks to Sasha's professionalism and genuine demeanor, I found the entire car buying process to be surprisingly enjoyable. She has single-handedly changed the way I view car dealerships, and I would highly recommend her to anyone looking to purchase a new vehicle. Thank you again for such a positive experience. Mahalo, Thomas More

Friendly customer service. But the wait for the service to be performed is a little excessive But the wait for the service to be performed is a little excessive More