Ide Honda

Enjoyable lease renewal Really enjoyed renewing my lease with Gerry Lamb at Ide Honda today (7/6/19). Second car I've leased from him. He's welcoming, professional, knowledge Really enjoyed renewing my lease with Gerry Lamb at Ide Honda today (7/6/19). Second car I've leased from him. He's welcoming, professional, knowledgeable, and friendly. He made the process very easy for me. I appreciate the way he does business and the pleasant manner in which he does it. I will certainly be a return customer. Tony Srye was very helpful and friendly as well. I enjoyed our conversation and the way he explained certain things about the lease. Overall, I like how I didn't feel like I was being sold or pressured at any time. I always wish the price could be a little lower but the knowledgeable and friendly service helps mitigate that to a degree. Thanks Ide Honda. More

Painless car purchase Kiersten was a great rep for IDE. Buying our CRV was a actually a painless experience. She was personable , knowledgeable and patient. Answered all of Kiersten was a great rep for IDE. Buying our CRV was a actually a painless experience. She was personable , knowledgeable and patient. Answered all of our questions efficiently. We highly recommend her for your car purchase. More

Rick Damico My car leasing experience at Ide, unlike no other. It was simple, in and out, fabulous pricing and friendly, knowledgeable, experienced family owned o My car leasing experience at Ide, unlike no other. It was simple, in and out, fabulous pricing and friendly, knowledgeable, experienced family owned operation. It shows, these well trained people are professionals, from the minute I walked in, to the time I left.. Rick Damico (sales) was spectacular, he was on it, i left with a great car and a fantastic price..he is compassionate, and I could tell he truly wants to help people find what works for them. I left that lot with the biggest smile!! . You rock Rick!!! Thanks Ide! More

Kiersten is great Thanks to Kiersten car buying was simple. I appreciate her professionalism and knowledge on the vehicles and sales. She’s great and super friendly. Wo Thanks to Kiersten car buying was simple. I appreciate her professionalism and knowledge on the vehicles and sales. She’s great and super friendly. Would totally recommend! More

Horrible insulting service On 6/3/2019 the original factory battery went dead. Ide Honda replaced the battery. I also asked the General Mgr Adam Weil a bought the screen disp On 6/3/2019 the original factory battery went dead. Ide Honda replaced the battery. I also asked the General Mgr Adam Weil a bought the screen display issues, He suggested that a recently announced software fix should resolve the issue. However, service writer James Milella stated no such software fix existed. I asked Mr. Milella what was causing the display screen blackouts, he stated "low voltage". A new battery should resolve the issue. I specifically asked Mr. Milella if there were any other customers experiencing this problem. He stated, "I have not seen this before". On June 7th the display screen completely went berserk, worse than ever. I took a video, and showed it to Mr. Milella, who stated, "unless we can duplicate the problem, there is nothing we can do". In my research this problem is very prevalent with new model CRV since its inception in 2017. The CRV Owners' Forum listed countless complaints since 2017. In fact, there is a class action lawsuit being initiated. On June 10th I contacted your office and spoke with customer service mgr's Kathryn and Maria (ext 87036);. Both told me unless the dealer can duplicate the problem, there is nothing that can be done. Video's are no help. In speaking with Maria, I asked her about the software fix (by the way she did "NOT" offer that solution; in fact she was very reluctant to talk about it). Her response to the software fix was that if our vehicle's serial number matches the recall, then and "ONLY THEN" will we receive the software fix. I reminded her that we have documented proof and a video proving that we are continually experiencing the issue. I do "NOT" want to join the class action lawsuit unless forced to. As loyal customers we are asking for your help in resolving this ongoing issue. More

Top Notch We have bought several cars from and sent many buyers to Ide. The sales, service and other team members are top notch! Thank for treating us to a g We have bought several cars from and sent many buyers to Ide. The sales, service and other team members are top notch! Thank for treating us to a great experience! More

LEASING NEW CAR LEASING A CIVIC HATCHBACK EX WALKED IN AT 10AM LOOKING FOR ONE AND DROVE IT OUT 430 THAT AFTERNOON. MY 4TH LEASE WITH IDE, ADAM AND BRAD WE LEASING A CIVIC HATCHBACK EX WALKED IN AT 10AM LOOKING FOR ONE AND DROVE IT OUT 430 THAT AFTERNOON. MY 4TH LEASE WITH IDE, ADAM AND BRAD WERE WONDERFUL TO DEAL WITH! More

Competent and professional - careful to treat customers well Friendly without being overbearing. Accepted our need to sleep on the deal and take our time to decide. All questions answered. Fair trade-in value. Friendly without being overbearing. Accepted our need to sleep on the deal and take our time to decide. All questions answered. Fair trade-in value. More

new car imfo , R Damico knew his job in all aspects . Took his time, and easy to follow. Truly a Honda person. Very patient. Honest also. Went the extra , R Damico knew his job in all aspects . Took his time, and easy to follow. Truly a Honda person. Very patient. Honest also. Went the extra mi. More

lease turn in and new lease vehicle Very professional. Rick was knowledgeable and cooperative in this process. He helped with a financial matter involving Honda Financial Services as wel Very professional. Rick was knowledgeable and cooperative in this process. He helped with a financial matter involving Honda Financial Services as well. Good job Rick More