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Jackson Acura

Roswell, GA

4.8
7,315 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,315 reviews

August 10, 2023

As always, great service and outstanding environment to work in. I was there twice in the past two days servicing both of my Acuras at Jackson! More

by jross30005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

We are happy to have twice provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 10, 2023

Great professional service from Nick. Been using for over ten years. In and out quickly. More

by dbcormack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

Thank you for continuing to choose Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

August 10, 2023

By far the best dealership I have ever used in the past 30 years. On a scale of 1* to 5*, I would rate Jackson Acura a 10*. More

by Leroy_QA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit

August 09, 2023

Excellent service from Rodney. Everyone in the service center is friendly, efficient, respectful of my time. More

by debpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Rodney and the team, and we look forward to working with you again.

August 08, 2023

Paul did outstanding job handling purchase of our new Acura MDX. Professional! Excellent Product Knowledge! More

by claudemiller1224
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

claudemiller1224 responded

Our review relating to Paul. speaks to how we feel about our purchase experience. Staff at Jackson Acura were friendly and helpful.

Sep 25, 2024 -

Jackson Acura responded

Thank you for your review, and we apologize for the delayed response. Our team is currently going back to address past reviews to ensure we acknowledge all of our valued customers! We're thrilled to hear that Paul provided exceptional service during your purchase of the Acura MDX and that his professionalism and product knowledge stood out. We’re also pleased to know the rest of our team was friendly and helpful during your visit. We strive for full transparency and efficiency, and we appreciate your feedback on these aspects. We're always working to improve and ensure the best experience possible. If you need anything moving forward, please don’t hesitate to reach out. Thank you for your continued support! Warm Regards, Jackson Acura Team

August 08, 2023

VERY PROFESSIONAL DEALERSHIP. EVERTHIG DONE PROPERLY. VERY HELPFUL IN SETTING UP THE MDX WITH A FULL TANK OF FUEL More

by bulldog6852
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Flauter
Aug 15, 2023 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 07, 2023

My wife and I have been leasing Acuras from Reggie at this dealership since it opened many years ago. We always have our cars serviced here. The cars are excellent and the level of service is excellent. More

by srjacob7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

Thank you for continuing to choose Jackson Acura, your feedback and rating mean a lot to us. We're glad and our team was able to help, and we look forward to seeing you again!

August 06, 2023

I didn’t have an appointment, but they checked me in and provided very prompt service and did a great job! More

by ksalmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Aug 15, 2023 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

August 06, 2023

Great job! They reattached my skid plate and did a great job overall as usual. More

by leethomas0226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Aug 15, 2023 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

August 04, 2023

I have always received outstanding service from Jackson Acura personnel. The technicians at Jackson Acura are “Best in Class” and trusted professionals. More

by clemmie.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Thank you for continuing to choose Jackson Acura!

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