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Jackson Acura

Roswell, GA

4.8
6,919 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,919 reviews

November 01, 2022

I always feel well taken care of at Jackson Acura. Nick is such a nice person to work with and he always has a smile on his face. I feel valued when I come in. More

by TRAV21HSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

November 01, 2022

I was previously using another dealership in the area with repeated bad experiences. However, Jackson Acura reminded me why I bought an Acura. They had my car in and out within 2 hours— including a car w More

by Michelle C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 31, 2022

After test driving several different SUV’s at several different dealers - I knew what I wanted. Michael was responsive with a can do attitude. Made the whole transaction very smooth and easy. I will be More

by Janiskraft
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that Michael and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your SUV, and don't hesitate to reach out if you need anything else.

October 31, 2022

I was greeted when I walked in by the a friendly service advisor. Was notified throughout the duration of my appointment about the status of my service. Waiting area is clean, well lit and they have quiet More

by Massdawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Polito
Nov 01, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with the team, and we look forward to working with you again.

October 31, 2022

Best dealership ever! We have worked with Chege Mania for the past 3 years and he has been amazing! This is the 5th car we buy from him in this time. He always gives us th More

by melissaruby5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Jackson Acura responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership again. It's wonderful to hear Chege and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again.

October 31, 2022

Real nice dealership. Friendly staff. My sales person CM made the experience smooth and simple. In appreciation of his efforts, I give Jackson Acura and Mr. CM 5 stars. More

by brandtk930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Jackson Acura responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Chege and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.

October 30, 2022

Dealership was clean and as would be expected in area of Atl where it’s located More

by carole
Customer Service
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Jackson Acura responded

Carole, We are happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

October 29, 2022

Was prompt. Gave me a ride home as it took 3 hrs. Explained the wrk done. Very courteous More

by susie_titus@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Jackson Acura responded

Susie, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

October 29, 2022

The service team is always quick and friendly during check-in and keep me informed along the way. More

by taztenpin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden, Scott Polito
Oct 31, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with the team, and we look forward to working with you again.

October 29, 2022

I am a young, returning customer at Jackson Acura. I love the vehicle service, I love the customer service, expertise and transparency. They treat all of their customers with the most equal and utmost More

by shardai.nh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the mechanics and intake employees! 5 stars!!
Oct 31, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive sales and service experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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