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Jackson Acura

Roswell, GA

4.8
6,880 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,880 reviews

December 17, 2020

Always a great visit for even basic service like an oil change. The dealership is always clean and staff extremely friendly. Appreciate the car wash too! More

by kcorb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

December 16, 2020

Had a very good experience. Nick kept me informed along the way as I got my brakes replaced. In and out in a couple hours. More

by Bmellinger
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for Nick!

December 16, 2020

It was a great visit, they gave me a very good deal and I was pleased about everything. I give this dealership a great rating. More

by bahhodiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

December 16, 2020

I had an amazing experience in buying the Acura SUV. They had provided the SUV with the features that I have been looking for and it’s awesome. More

by Venkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Jackson Acura responded

Thank you, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 16, 2020

Best car buying experience EVER! I’m a return customer yet this was my best visit yet. There is not a better sales and service person than Sergei. Back to Jackson Acura to stay! More

by jklmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

December 16, 2020

My experience was beyond all expectations. My next car purchase will be through Jackson Acura. They are amazing! They even washed my car after a free service based on a safety recall. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Crossen, Kendall Parks
Dec 17, 2020 -

Jackson Acura responded

Hello, we are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 15, 2020

C M was very helpful in the whole buying process He answered all my questions about car I was looking for and several other options. I would recommend him to allmy friends and family without hesitation More

by Dug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Jackson Acura responded

Thank you for leaving this positive review!

December 15, 2020

Reggie and the team at Jackson were a pleasure to deal with. First class and made the buying process easy and had us in and out in no time with a brand new MDX at a fair price! More

by Jleroycpa
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review. We hope you love your new MDX!

December 15, 2020

I have been using the service department at Jackson Acura for 15 years. Nick Covino has always provided excellent care and is always fair. Highly recommended More

by tzurca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Jackson Acura responded

Thank you for leaving this wonderful review for Nick, and for being such a loyal customer to our service department!

December 15, 2020

Came in for a Head lights not working on MDX and dealer stood me up for 5 hrs just to find out the root cause .It’s surprising that there is no efficient process in place to validate a light .If it’s an en More

by sunny red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Crossen
Jan 11, 2021 -

Jackson Acura responded

Hello, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly to our Service Manager.

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