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Jackson Acura

Roswell, GA

4.8
6,877 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,877 reviews

September 22, 2020

Great customer service and quality workmanship! Nick took great care of my vehicle and was very informative as to the status of my car. Nick and Jackson Acura will be my first choice to service my vehicle! More

by rongagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Jackson Acura responded

Thank you, Ron! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

September 21, 2020

This was the best new car buying experience ever! Sergei was friendly, knowledgeable, and fair. He was a absolute pleasure to work with! Bob took the necessary time to help us understand the many technology More

by Lisa97
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Joyner
Sep 21, 2020 -

Jackson Acura responded

Here at Jackson Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Lisa, you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 21, 2020

Great experience! I was greeted promptly and the turnaround on my repairs was super fast. Appreciated all of the safety measure they took during Covid. More

by kdn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Sep 21, 2020 -

Jackson Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jackson Acura, we look forward to having you as one of our valued customers for many more years to come!

September 21, 2020

Reggie provided excellent service buying my brand new Acura! He was helpful, kind, and made the process extremely easy. Everyone at Jackson Acura was a pleasure to do business with. More

by alexhogg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Humphrey
Sep 21, 2020 -

Jackson Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle!

September 18, 2020

Pat was very rude when I came to get my service done. Over the phone. When I called him to ask some questions he was very rude on the phone. When I came in to grab my keys he came handed me my key and di More

by fkhadi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Crossen
Sep 22, 2020 -

Jackson Acura responded

Hello, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly to our Service Manager.

September 18, 2020

I had another great experience with Jackson Acura in Roswell. My car battery died and I used Acura roadside assistance. The dealership replaced my battery at no charge and even offered to send a Lyft dr More

by Kjtool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Jackson Acura responded

We are very happy to hear that Nick and the service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2020

Great experience with Sergei! It was so easy to get from start to finish with our new Acura MDX. Highly recommend to anyone looking to lease or buy More

by baden.wakefield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Jackson Acura responded

Thank you so much for choosing Jackson Acura! Congrats on your new MDX, and let us know if we can be of any more assistance!

September 16, 2020

CM and Joey were very hospitable, knowledgeable and explained everything in detail. When a different location gave me the run around, CM and Joey got straight to the point and it didn’t take all day to More

by EC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Jackson Acura responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jackson Acura!

September 16, 2020

Service Team made my experience relaxing. I went in for a new alternator and oil change and it was done under 2 hours. They offer to take me home but I decided to wait there. The waiting area for customers w More

by Azandra031674
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Crossen
Sep 16, 2020 -

Jackson Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 15, 2020

Pat is very professional and helpful-we were told of all current and upcoming concerns about our Acura MDX but not pressured at all which is refreshing. More

by DARRYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Sep 15, 2020 -

Jackson Acura responded

Darryl, Thank you for taking the time to share your feedback with us. Pat and our team work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

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