Jackson Acura

Very pleasant experience Came in for first year routine service. All employees that I interfaced with were great. Yvonne kept me informed of service progress which was very Came in for first year routine service. All employees that I interfaced with were great. Yvonne kept me informed of service progress which was very helpful. I really liked the "waiting room" facilities, ie, coffee was good and the snacks were good. More

All good. Jackson Acura employees go the extra mile to get the job done. Just some routine maintenance but all good. Britany takes good care of her customers. get the job done. Just some routine maintenance but all good. Britany takes good care of her customers. More

Nick is the consummate professional and provided me excellent service as always. He was able to facilitate my repair very quickly; much quicker than expected. excellent service as always. He was able to facilitate my repair very quickly; much quicker than expected. More

Thorough service competed timely We have been using Nick as our service advisor for many years and highly recommend. The serivce team does a great job greeting you promptly and finish We have been using Nick as our service advisor for many years and highly recommend. The serivce team does a great job greeting you promptly and finish the repairs quickly. More

Positive first-time experience I haven't set foot in an Acura dealership in 25 years. During those 25 years, I had extensive experience in other premium brand dealerships - Infinit I haven't set foot in an Acura dealership in 25 years. During those 25 years, I had extensive experience in other premium brand dealerships - Infiniti, BMW, Audi, and Porsche. Suffice it to say I have exceedingly high expectations given the time I spent buying - and servicing - the other brands. I had no idea what to expect when I ventured into uncharted territory for me when I visited Jackson Acura. I'm very happy to report the sales and subsequent parts-counter experience have been top-shelf. I'm very happy with the folks I worked with. Everyone was pleasant, friendly and did not play any games with me. I was not subjected to the nonsense that we all brace ourselves for when entering a car dealership. These guys somehow are breaking the mold in that there isn't the sense of cheesy, sleazy car sales. So... admittedly, I'm still in the honeymoon phase with my relationship with Jackson Acura and I have only had the car a week. Given they set the bar so high with the sales and parts (I bought floor mats and a few other toys) experience, I will say I have every >expectation< the service experience will be equally as good. More

Excellent experience! Prompt, friendly, professional service at a reasonable price. Pat was very accommodating as well as the rest of the staff at Jackson. I go out of my Prompt, friendly, professional service at a reasonable price. Pat was very accommodating as well as the rest of the staff at Jackson. I go out of my way to have my car serviced by Jackson Acura, as I reside in West Cobb. More

Great Experience! My new Acura had a issue with rear window sticker coming off, and Jim took care of this. He got it replaced on both windows of the car. My new Acura had a issue with rear window sticker coming off, and Jim took care of this. He got it replaced on both windows of the car. More

Paul is the best Right to the point I am a verbose Paul is the best Right to the point I am a verbose person so I am feeling out upon to write more and just using Paul is the best Right to the point I am a verbose person so I am feeling out upon to write more and just using More

Chege Maina was my sales advisor. He was great and cooperative. I was happy dealing with him. Will be happy to come here everytime. Thank you cooperative. I was happy dealing with him. Will be happy to come here everytime. Thank you More

Dealership went above and beyond to secure the right car. Sergei Potapoff kept me informed, always courteous to both my wife and myself. Would recommend Jackson Acura. Sergei Potapoff kept me informed, always courteous to both my wife and myself. Would recommend Jackson Acura. More