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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,442 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,442 reviews

October 25, 2023

Mr. Chege was very helpful and courteous; he was very patience with my luck of car knowledge. He is very experienced and gave us awesome service. I will definitely refer my friends and family to Jackson More

by elanch3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Jackson Acura responded

Thank you for your excellent review! We're glad to have had the opportunity to work with you and are thrilled you found your experience with Chege to be a positive one. Our goal is to make the car buying process as easy and stress-free as possible. We hope you enjoy your new vehicle and look forward to your next visit!

Helpful
October 25, 2023

Jackson is a super clean, big inventory dealership with awesome staff members. I was impressed. More

by Nickigard88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We work hard to make sure our guests have an exceptional experience every time they visit! Please let us know if there is anything else we can assist you with; we hope to see you back again in the future.

Helpful
October 25, 2023

Many thanks to Chege Maina "CM" for making our Acura buying experience a great one! More

by Timbailey_1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We are grateful for the opportunity to work with you and are thrilled you found your experience with Chege to be a positive one! Hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else.

Helpful
October 25, 2023

Yvonne was exceptional! She set me up with a work space to take calls while I waited for my service - it was so easy and the service exceed expectations More

by sethpesek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us -- We are delighted to learn about your positive experience with Yvonne and the rest of our team! Here at Jackson Acura, customer satisfaction is our #1 priority. If there is anything else we can do to assist you, please do not hesitate to let us know.

Helpful
October 25, 2023

Scheduling the appointment was easy, the work was done in a timely manner and the waiting area was very comfortable. Definitely recommend this dealership. More

by skip fairchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're happy to hear our team was able to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

Helpful
October 22, 2023

Always a pleasure dealing with Jackson. Service is truly the best and their staff is amazing! More

by DONNAPUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We always strive to provide the utmost in quality and customer satisfaction. Feedback from you is one way we know we are achieving our goals! Thank you for choosing Jackson Acura -- We look forward to assisting you with your future sales and service needs!

Helpful
October 21, 2023

Everybody was very courteous. Took care of my issue. Got me in and out in a timely matter. More

by ford_6464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Jackson Acura responded

Thank you for choosing Jackson Acura -- We appreciate your feedback and are happy to hear our team was able to meet your needs in a timely manner! We work hard to make sure our guests have an exceptional experience every time they visit. Please let us know if we can assist you again.

Helpful
October 21, 2023

Performed service as requested. Techs did a good job very efficient. Happy with what was done and pricing was inline with customer expectations More

by Papa J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We are delighted to learn about your positive experience with our service department. We work hard to make sure our guests have an exceptional experience every time they visit. If there is anything else we can do to assist you, please let us know.

Helpful
October 20, 2023

Bast customer service, nice employee , waiting time is perfect, I will definitely recommend this service for my family and friends More

by EMAISMAILOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience every time they come to our dealership. We greatly appreciate your referral and look forward to your next visit!

Helpful
October 18, 2023

Awesome experience, second time buying from you guys. Reggie and finance manager are awesome. So accommodating and helpful and fast!! I will always come to you guys first when buying a car. More

by pmoore6
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Hammond is simply the best and a good man
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Oct 23, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback-- It's great to hear you had such a positive experience with Reggie and Joey! We appreciate your business and look forward to helping you with your future vehicle needs. Thank you for choosing Jackson Acura!

Helpful
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