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Jackson Acura

Roswell, GA

4.8
6,934 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,934 reviews

August 01, 2024

I highly recommend working with C. M.! He was professional, courteous, and a pleasure to work with. We are longtime Acura fans and will definitely return to Jackson and C.M. when read More

by Lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Jackson Acura responded

Thank you very much for your glowing recommendation! We're thrilled to hear that Chege provided you with such a professional and courteous experience. It’s wonderful to know that as longtime Acura fans, you plan to return to Jackson Acura for your future purchases. We're truly grateful for your loyalty and look forward to serving you again. If you need anything in the meantime, don't hesitate to reach out. Enjoy your new Acura! Warm Regards, Jackson Acura Team

August 01, 2024

Very good service Reggie is nice and spent time with us explaining the new features of the car . More

by nedaden44
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Jackson Acura responded

Thank you for your kind words! We're thrilled to hear that Reggie provided you with excellent service and took the time to walk you through the new features of your car. Our goal is to ensure you feel confident and informed about your purchase. If you have any more questions or need further assistance, please don’t hesitate to reach out. We're here to help! Warm Regards, Jackson Acura Team

July 31, 2024

I was dealt professionally and efficiently. My Service Consultant was highly courteous and treated me professionally. More

by Skseth48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabri Jiffry
Aug 22, 2024 -

Jackson Acura responded

Thank you for sharing your feedback. We're delighted to hear that you were treated with the professionalism and courtesy that we strive to uphold in all of our interactions. Our core values revolve around providing exceptional service and ensuring that every customer feels valued and respected. If there’s anything more we can do for you, please don’t hesitate to reach out. We're here to help and look forward to continuing to earn your trust! Warm Regards, Jackson Acura Team

July 31, 2024

I have just purchased my first Acura and after working with Reggie, I believe they have made me a loyal customer. Reggie was professional, knowledgeable and instrumental in making this experience a great More

by dmsherland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenore (Manager)
Aug 22, 2024 -

Jackson Acura responded

Congratulations on purchasing your first Acura! We’re thrilled to hear that your experience with Reggie and Lenore made such a positive impact and has earned your loyalty. It's wonderful to know that their professionalism, knowledge, and commitment to customer service made the entire process smooth and enjoyable for you. We strive to provide a fair, no-pressure environment, and we’re delighted that you felt well taken care of. Thank you for your recommendation—And welcome to the Jackson Acura family! We look forward to providing you with excellent serve in the future. Enjoy your new Acura! Warm Regards, Jackson Acura Team

July 30, 2024

I have been going to Jackson Acura since 2016 and worked with Reggie every single time! He is the best! Very professional and always helps me get the best deal More

by annbanan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Jackson Acura responded

Thank you so much for your continued trust and loyalty to Jackson Acura since 2016! We’re thrilled to hear that Reggie has been your go-to every single time and has consistently provided you with the exceptional service you deserve. It’s always our goal to ensure that every visit feels seamless and satisfying, and we’re grateful for customers like you who make our work truly rewarding. Your kind words and ongoing support mean the world to us, and we look forward to serving you for many more years to come! Warm Regards, Jackson Acura Team

July 30, 2024

I wanted to share my experience with Jackson Acura and Paul Silverman, who helped me buy my second MDX from them. I was very impressed by the service and professionalism of Paul and the whole team at Jack More

by PMmc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Womack - amazing support - very customer focused -
Aug 20, 2024 -

Jackson Acura responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that Paul Silverman and the entire team at Jackson Acura provided you with outstanding service and made the process of buying your second MDX so smooth and enjoyable. It's wonderful to know that Paul's dedication and professionalism helped ensure you were completely satisfied with your purchase. Your recommendation truly means the world to us, and we're so grateful for your continued trust in our dealership. We look forward to assisting you with any future vehicle needs. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

July 26, 2024

Overall a very professional and honest service center. Yvonne provided exceptional customer experience. I’ve enjoyed each visit thus far. More

by TT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Jackson Acura responded

Thank you for your positive feedback! We're delighted to hear that you found our service center professional and honest. It's great to know that Yvonne provided you with an exceptional customer experience. We truly appreciate your continued trust and are pleased that you've enjoyed each visit. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

July 25, 2024

Just purchased a gently used 2024 Acura MDX AWD with Tech package from them. Our Sales Rep C. M. was very helpful in making our purchase stress free. We felt that we paid a fair price and the process went More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience with us! We're thrilled to hear that your purchase of a gently used 2024 Acura MDX AWD with the Tech package was stress-free and smooth. It's wonderful to know that C.M. was very helpful in assisting you. We strive to provide fair pricing and a seamless process for all our customers. If you need any further assistance or have any additional questions, please don't hesitate to reach out. We look forward to serving you again in the future! Enjoy your new MDX! Warm Regards, Jackson Acura Team

July 24, 2024

Great experience at Jackson Acura - thorough in their evaluation, made sure I had a loaner and completed my repairs as promised. More

by renawoods44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Jackson Acura responded

Thank you for sharing your experience with us! We're pleased to hear that you had a great experience at Jackson Acura. Our team takes pride in providing thorough evaluations, ensuring you have a loaner, and completing repairs as promised. If you need any further assistance, please don't hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

July 20, 2024

I found a vehicle on carfax and sent an inquiry. I immediately got a call from Chege, an associate at the dealership. He is such a kind and professional guy!!!! He was VERY helpful during the proce More

by Kalah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Jackson Acura responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Chege provided such exceptional service during your car purchase. It's fantastic to know that he was kind, professional, and very helpful throughout the process. We strive to make every customer's experience as comfortable and pressure-free as possible, and we're glad to hear that this was reflected in your visit. Your recommendation truly means a lot to us. If you need any further assistance or have additional feedback, please don't hesitate to reach out. Enjoy your new car, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

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