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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,893 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,893 reviews

December 29, 2023

The dealership worked hard to find the vehicle with the features I was looking to buy. More

by mwl921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience with us! We're delighted to hear that our dealership worked hard to find the vehicle with the features you were looking to buy. Customer satisfaction is our priority, and we're thrilled that we could meet your expectations in your vehicle search. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you in the future. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

December 29, 2023

We just purchased our 4th MDX from Sergei P. It was a great experience! Sergei is the BEST! More

by dccook2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Jackson Acura responded

Thank you for being a loyal customer and choosing us for your fourth MDX purchase! Sergei's commitment to providing exceptional service is truly appreciated, and we're delighted to have him on our team. If there's anything else we can assist you with, please feel free to reach out. We truly value your continued trust and look forward to serving you for many more purchases to come. Thank you for choosing Jackson Acura, and congratulations on your new MDX! Warm Regards, Jackson Acura Team

December 29, 2023

Professional and efficient. Sergei is the best and the service department is great including the waiting room. More

by ethomas1344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive feedback! It's wonderful to hear that Sergei and our service department continue to provide a great customer experience when you visit. We truly appreciate your kind words and your recognition. If there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to providing you with continued excellent service in the future. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

December 29, 2023

Always great service with a professional environment. Went in for an oil change, quick turnaround and complementary car wash was greatly appreciated! More

by srenaldo3223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive feedback! We're delighted to hear that you consistently experience great service at our dealership! Providing efficient and consistent top-notch service is a priority for us. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to providing you with excellent service in the future. Safe travels, and thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

December 29, 2023

Got great service from everybody involved. Good selection in the lot. Fair people and prices. More

by masonhuepper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience with us! We're delighted to hear that you received great service from everyone and that you found a good selection in our lot. Providing fair prices and maintaining a positive customer experience are top priorities for our dealership. If there's anything else we can assist you with, please feel free to reach out. We appreciate your business and look forward to the opportunity to serve you again in the future! Safe travels in your new car, and thank you for choosing us! Warm Regards, Jackson Acura Team

December 28, 2023

Great customer service and communication regarding the service provided my car. And my car was finished in half the time they quoted initially. More

by bwestfall911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
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Jan 02, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive feedback! We're delighted to hear that you experienced great service and effective communication regarding your car. Efficiency and timely service are priorities for us, and we're thrilled to have exceeded your expectations! If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

December 27, 2023

Nick Covino provided great service. He was able to fit me in to look at my car quickly and found that services that another dealer recommended were not necessary. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive experience with Nick! We're pleased to hear that he provided great service and accommodated you promptly. It's especially valuable to know that Nick's expertise led to the discovery that certain services recommended by another dealer were not necessary. We appreciate your feedback and the trust you've placed in us. If there's anything else we can assist you with, please feel free to reach out. We look forward to continuing to provide you with excellent service in the future. Thank you for choosing us for your automotive needs! Warm Regards, Jackson Acura Team

December 23, 2023

Great customer service and communication skills in helping my wife and I in selecting the best auto for our needs. More

by Hoke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Jackson Acura responded

Thank you for sharing your positive feedback! We're delighted to hear that you experienced great customer service in selecting the best car for you and your wife. Providing a seamless and satisfying experience is our top priority, and we're thrilled to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

December 23, 2023

Everyone we worked and talked with were friendly, customer service oriented, and professional. Jackson Acura was one of the best dealerships we've ever dealt with, there was no pressure to buy a car More

by lforsyth33
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett
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Jan 02, 2024 -

Jackson Acura responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that everyone you interacted with was friendly, customer service-oriented, and professional. Providing a pressure-free environment is a priority for us, and we're delighted to know that you felt comfortable with our team. It's fantastic to hear that Jackson Acura stood out as one of the best dealerships you've ever dealt with. We truly appreciate your kind words and the trust you've placed in us. If there's anything else we can do for you, please feel free to reach out. We look forward to the opportunity to serve you again, and thank you for considering Jackson Acura for your automotive needs! Warm Regards, Jackson Acura Team

December 21, 2023

Last Friday, I purchased a 2024 MDX SH-AWD at Jackson Acura (Alpharetta). My salesman, Reggie Hammond, was not only responsive but pleasant to work with. Reggie provided a fair value for my trade and was More

by britt8250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Jackson Acura responded

Congratulations on your new 2024 MDX SH-AWD! We're thrilled to hear about your positive experience with us. It's fantastic that Reggie made your car-buying process not only smooth but also pleasant. We appreciate your kind words about his responsiveness and efficiency. Thank you for recommending Jackson Acura and specifically Reggie to others. We strive to provide exceptional service to all our customers, and it's rewarding to hear about your satisfaction. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We wish you many enjoyable miles in your new MDX! Warm Regards, Jackson Acura Team

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