Jackson Acura

It’s always a pleasure to have my car serviced at Jackson Acura. Nick Covino ensures the process goes smoothly and keeps me informed at every step. I’m a happy customer! Acura. Nick Covino ensures the process goes smoothly and keeps me informed at every step. I’m a happy customer! More

The prices here are a bit high compared to the other Acura dealerships. However, the advisor was helpful although it seemed like he was to busy to provide full assistance. Acura dealerships. However, the advisor was helpful although it seemed like he was to busy to provide full assistance. More

My preferred service representative is Cody. He’s the best per my last review. This time around I had a flat tire with multiple nails in it. I had my car towed to acura and then left the dealers He’s the best per my last review. This time around I had a flat tire with multiple nails in it. I had my car towed to acura and then left the dealership around 10am. I called every hour and couldn’t get anyone to call me back and acknowledge they had my car or to provide a time frame. Finally at 2pm I received a text that my car had been inspected, which I quickly approved the suggestions and still my car wasn’t ready until 5pm. 7 hrs for two tire changes and rotation seems excessive but maybe it was just a super busy day there and they didn’t have time for unscheduled appointments. However, I don’t understand/appreciate the lack of communication all day and I know if the service people were my in situation they wouldn’t appreciate it either. The service representative was gone at 5:30 when I arrived because “he had a dentist appointment.” That is what I was told by the representative there that ran my credit card and gave me the inspection report. All in all I still like this service center I just prefer to work with Cody if possible. He’s the man. More

Nick, and the entire service department, were terrific. My problem was solved, and I was on my way. Great job Nick! My problem was solved, and I was on my way. Great job Nick! More

Straight forward sales people with superior pricing, excellent service department with fair pricing, great communication, never try to sell unnecessary repair or service works. Convenient hours for ser excellent service department with fair pricing, great communication, never try to sell unnecessary repair or service works. Convenient hours for service work and always prompt service provided. More

Always professional and accurate to time estimates. Yvonne Russell communicates very clearly and puts the customer first. Pleasant experience! Yvonne Russell communicates very clearly and puts the customer first. Pleasant experience! More

Excellent car-buying experience. I usually hate the business-manager portion of the process, but Joey was terrific. Fast service and no pressure; sets a high standard for other deale I usually hate the business-manager portion of the process, but Joey was terrific. Fast service and no pressure; sets a high standard for other dealerships to live up to. More

My husband and I found this dealership to be pleasant and accommodating. We were treated respectfully by everyone involved. Also, they have someone who is very knowledgeable that showed us all the features o accommodating. We were treated respectfully by everyone involved. Also, they have someone who is very knowledgeable that showed us all the features of our new RDX. We definitely recommend this dealership, in fact, I already have! More

Mr.Michael made my car buying process very smooth. He is respectful and provided me great customer service. I spent less than 2 hours to seal the deal on my MDX. I went to all Acura dealers in Atlanta areas respectful and provided me great customer service. I spent less than 2 hours to seal the deal on my MDX. I went to all Acura dealers in Atlanta areas and this is the great dealer who have professional sales persons. I recommend Jackson Acura to those who need great service and best deals. More

Our service advisor Yvonne is great to work with as well as the service quality. The cost of the repair was expensive though. as the service quality. The cost of the repair was expensive though. More