Jackson Acura - Service Center

Nick does a great Job of communicating with me about my service. Every time I come into the dealership Nick always greets me at my car he does a great job. The service department does a great job of fixing service. Every time I come into the dealership Nick always greets me at my car he does a great job. The service department does a great job of fixing my car the first time. More

Yvonne was an incredible service manager and they did a great job servicing my vehicle! Her professionalism would make me want to continue getting my car serviced by Jackson! great job servicing my vehicle! Her professionalism would make me want to continue getting my car serviced by Jackson! More

Another great experience at Acura. Had a screw in a tire that needed to be replaced Acura service was cheaper than a tire dealership and had the tire in store. Thank you! that needed to be replaced Acura service was cheaper than a tire dealership and had the tire in store. Thank you! More

Great personal experience From notification before arriving to personal messaging of support while getting service, the Acura team was tremendous. I called after the service a From notification before arriving to personal messaging of support while getting service, the Acura team was tremendous. I called after the service and Pat answered the call, addressing me by name, and answered all of my questions. More

Excellent service and professionalism. The work was done when promised. Easy and very smooth process. I am glad we purchased our vehicle at Jackson. They stand behind their sales. when promised. Easy and very smooth process. I am glad we purchased our vehicle at Jackson. They stand behind their sales. More

Prompt, courteous, Starbucks coffee. Car wash. Clean place. Wish there was hand sanitizer keep at cafeteria counter. Over all satisfied with service. Will come back. place. Wish there was hand sanitizer keep at cafeteria counter. Over all satisfied with service. Will come back. More

It’s a real comfort having a consistently excellent experience with a car dealership. That’s exactly my experience with Jackson Acura. They listen, are thorough and deliver on what they say. experience with a car dealership. That’s exactly my experience with Jackson Acura. They listen, are thorough and deliver on what they say. More

Third time is the charm I just finished my third visit to fix a problem with my 2019 MDX warning lights. I was treated well on the second visit, but it turned out that the p I just finished my third visit to fix a problem with my 2019 MDX warning lights. I was treated well on the second visit, but it turned out that the problem was not diagnosed correctly. They subsequently found that the wiring harness was sending bad information, so it was replaced on the third visit. The people here are courteous and knowledgeable. I have no complaints about anyone I have met. The only negative is that my new MDX with 2,500 miles on it had this kind of problem. This is a luxury brand and I was expecting the build quality to be a little better. More

There's no other words that I can say but excellent. Excellent work when they do the work I found out that they did not change out my filters when I paid for and then they tried to charge me again but th Excellent work when they do the work I found out that they did not change out my filters when I paid for and then they tried to charge me again but they fix the situation this is not good for the company More

Regular scheduled maintenance was a quick, easy and pleasant experience. Yvonne was very thorough and addressed all issues in a professional and supportive manner. Jackson Acura never disappoints! Very pleasant experience. Yvonne was very thorough and addressed all issues in a professional and supportive manner. Jackson Acura never disappoints! Very impressive dealership. More