Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jaguar Land Rover Fort Myers
Fort Myers, FL
1,246 Reviews
The Jaguar Fort Myers and Land Rover Fort Myers "Internet Sales & Delivery Team" has a singular focus; to make your next vehicle purchase as easy and hassle free as possible. We understand that many hours go into researching your new and used car purchase, a lot of those are spent online. We feel that our website is an ideal place to discover all of your options and when it is time for you to make contact we have a dedicated team of professional product specialists ready to assist you with any and all questions that you may have. We look forward to serving you throughout your buying experience and for many years after.
We are very excited to have the opportunity to serve the luxury segment in Southwest Florida. Our number one goal is to earn your business on a brand new or certified pre-owned Jaguar or Land Rover.
The hallmark of our dealership is a top-notch team that's dedicated to impeccable customer service and fair dealing. Customers can expect to see many discernible improvements over the upcoming months in all facets of the operation. Look for a broader inventory of new and pre-owned vehicles, a robust new web site, and an array of distinctive services designed to enhance the customer experience.
On the service side, we' have revamped our service loaner program making available more luxury vehicles as loaners. You'll see a laser focus on complete customer satisfaction. Vehicles will be processed quickly; more quick moving parts will be in stock, and we'll be in constant contact communicating the status of your service.
Thank you for taking the time to explore our website. We hope that you found researching your next vehicle to be interesting as well as effortless. If you have any questions that you were unable to find answers for here on our website please feel free to call us at 877-457-9703.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,246 reviews
January 31, 2016
Walked in as strangers, left as friends After being totally turned off by dealerships' high-pressure call centers, this deal started off with Fort Myers Imports' Debra Conroy on the phone. S After being totally turned off by dealerships' high-pressure call centers, this deal started off with Fort Myers Imports' Debra Conroy on the phone. She's got an amazing telephone personality and the ability to be helpful right off the bat, somehow sizing up if you're right for the dealership and if they have the car for you. We had found a slightly used Subaru on CarGurus (an unusual vehicle for SW Florida and one sitting on a luxury-brand dealer's lot). Deb double checked the equipment and called back to say it sounded like a car we'd be interested in seeing. She didn't pressure us to make an appointment but did say the car had been in inventory for two months and would (by corporate rule) go to auction in another week, which indeed was the situation. The short version is that salesman Vin Ciulla and GMs Brian and Nick DelNegro made it a pleasant buying experience. It didn't hurt that we helped liven things up on a quiet Monday afternoon in January just before their busy (Feb.-April) season. They were happy to put a car in the "sold" column instead of wholesaled/auctioned, and we bought a car for a good price that was on our "short list.." This is a dealership that works at making a positive customer experience and truly tries to establish a relationship with its customers. We spent 3 hours at the dealership which included a test drive, trade-in, paperwork, financing, and out-of-state sales tax & registration transfers. There was no pressure for extended warranties or other add-ons, just a clean deal on what seems to be a terrific vehicle. It didn't matter that we're not likely to ever be high-end luxury buyers, we still were treated as valued customers and drove out with an almost-new used car. More
by ElCamino
Employees Worked With
Other Employees :
Debra Conroy, Vinny Ciulla
Helpful January 29, 2016
Professional, accommodating and knowledgeable. It was a great experience working with Samantha Terepka. We were able to work out the deal we wanted including our trade in. She was gracious and know It was a great experience working with Samantha Terepka. We were able to work out the deal we wanted including our trade in. She was gracious and knowledgeable and made us feel very comfortable. I would recommend her and the dealership to my friends. More
by ak123
January 26, 2016
THIS WAS THE BEST BUYING EXPERIENCE WE HAVE EVER HAD!! SIMON WADE WAS THE BEST SALESPERSON WE EVER DEALT WITH!! BRIAN WAS AWESOME, HE MADE THE FIGURES WORK FOR US, PLUS GIVING A GREAT TRADE IN PRICE TO PUT SIMON WADE WAS THE BEST SALESPERSON WE EVER DEALT WITH!! BRIAN WAS AWESOME, HE MADE THE FIGURES WORK FOR US, PLUS GIVING A GREAT TRADE IN PRICE TO PUT THIS ALL TOGETHER!! I WILL BE BACK WITH THESE FOLKS, NOT PRESSURE LIKE OTHER BIG VOLUME DEALERS I HAVE DEALT WITH IN THE PAST! RECOMMEND THIS DEALER TO OUR FRIENDS. I USUALLY DON'T BUY OUT OF STATE(FROM INDIANA), BUT THEY MADE A DEAL I COULDN'T REFUSE!! GEORGE SMITH More
by harley guy
January 25, 2016
Not a Happy Customer First, let me start by saying I usually do not post reviews unless I receive exceptional service or very poor service. In either case, I post reviews First, let me start by saying I usually do not post reviews unless I receive exceptional service or very poor service. In either case, I post reviews to hopefully enlighten the next buyer. In this post/review, I am very disappointed and feel somewhat lied to and misinformed. Now with my review of my experience with Land Rover/ Jaguar of Fort Meyers. I purchased a 2016 Range Rover Sport Td 6 with 3200 miles. The vehicle is beautiful inside and out. So this is not about the car but rather the lack of professionalism and service. I made contact with the dealership through Costco. I spoke with an Internet Specialist. She told me they had just received this car and had not priced it yet. She emailed me the details about the vehicle. The next day, the information was posted on their site. I reviewed the vehicle and it listed all of the information the specialist had told me. In addition, it stated Certified Pre-Owned, CPO. Well I know that CPO is a designation for a certain standard, therefore; I was excited and drove to Fort Meyers to purchase this vehicle. When I got there, they were having computer problems and needed to write out a lot of information instead of computer generated, no problems. I went to the finance department and purchased an Extended Warranty. I wanted to make sure this vehicle was covered for major expenses should something happen. A couple of days later, approximately 4 days. I received a call from the salesperson, not the Internet Specialist, who stated you forgot to sign the warranty, I need to fax it for your signature. I received the fax and it states 6 years 100,000 miles of coverage. I’m confused because I purchased 7 years 100,000 miles. Alarms start going off in my head. I asked her to please explain. She said,” it is a CPO vehicle, it comes with 6 years 100,000 Warranty.” I asked her if she was sure because this was my first time hearing about this, she said yes. I then asked is this built into the price, she again stated yes. I then asked, why did I pay for an extended warranty if the vehicle was already covered. This is when things got fishy. To shorten the story. The finance department stated no one told her it was a CPO and if it is she would cancel the Warranty I purchased for over 3,000. After waiting an entire day, the salesperson called me back and stated, (paraphrasing) it was listed as that by mistake and the guy who listed it is no longer with the dealership but you got a great deal and if it had been listed as a CPO, we would have had to charge you more money. I have already paid over 80,000 for the vehicle and just maybe if I had known it was not a CPO, I may have not purchased it. I then asked what constituted a CPO, she said she would send me the information. Instead of receiving the information, I received an email, stating that it was the “dealer’s discretion” as to what constitutes as a CPO and basically be happy with what you got. In my opinion, they were very deceptive in their dealings and sold a vehicle based on misleading and inaccurate information. What should have been a happy occasion, will leave me forever wondering if I was scammed. Hopefully, this review will help someone else if you plan to purchase from this dealership. More
by 44871
January 23, 2016
Another Purchase This is my 2nd visit to Land Rover Ft. Myers. I used to HATE all Land Rover Vehicles, however my wife loves them. So I bought her a 2015 RR Sport as a This is my 2nd visit to Land Rover Ft. Myers. I used to HATE all Land Rover Vehicles, however my wife loves them. So I bought her a 2015 RR Sport as a gift to celebrate our 18th wedding anniversary. When I drove it I absolutely fell in love it, so much so that i came back a month later worked with Derek again, and had one built, a 2016 RR sport SC talk about freaking sweet!!!. Again I worked with Derek Harp and the ever beautiful Morgan Kin. This process again was wonderful and professional, even though I just purchased 4mo earlier neither Derek or Morgan took that for granted and kept it 100!!! (professional). In fact it was a much more pleasant experience like fine wine that gets better with time. Everyone there is awesome to interact with even the General Manager. I've been there a few times either to just check in with Derek or if I have a question in service. They really make you feel like family here, how many customers actually stop in and just to say hey to their sales professional AND their finance professional just for the xxxx of it? (a happy one). The vehicle was delivered ahead of schedule and just as I ordered it. This is definitely not the last vehicle I will purchase here, another one will be purchased within the next few months making that 3 vehicles purchased in less than a year. Land Rover Ft. Myers is definitely the best I've bought vehicles from all the high end dealerships in town, Ft. Myers Land Rover is definitely the best. They have to be! to get as much business (money) from me as they have, you've got to be the best. Business's do not get what they want, business's get what they DESERVE. And those with a great product, great customer service as Ft. Myers Land Rover, they definitely are getting what they deserve. Again shout out to Derek Harp and Morgan Kin, you guys have a customer for life. I can't thank you enough for all that you guys have done, not by just simply doing your jobs...but doing your jobs well above and beyond expectations. Trevor. More
by 5starspeaker
January 21, 2016
Great purchasing experience My wife and I were in the market for a nicely equipped used Audi A6 and found a reasonably priced listing online at this dealership. It was late in t My wife and I were in the market for a nicely equipped used Audi A6 and found a reasonably priced listing online at this dealership. It was late in the afternoon around 15 minutes before closing when we were able to stop by the dealership to see the car and were expecting that it was too late to anticipate much in the way of personal assistance. To our surprise, we were greeted upon arrival and given ample and unpressured assistance taking a look at the car - inside and out, before heading home. The young man with whom we spoke (Albert Sammelian) that afternoon was very knowledgeable, enthusiastic, and helpful. 85% of the reason we headed back to the dealership the next day to take another look at the same car was due to our experience with Albert, and 15% was because of our interest in the car. Our subsequent interactions with other members of the staff (Vinny Ciulla in Sales and Morgan Kin in Finance) made it obvious that moving ahead with the purchase was the right decision for us, and we have no regrets. We would definitely recommend this dealership to others. More
by Kyle Rausch
January 20, 2016
Comfortable, fast, easy and convenient I leased a 2016 XJR LWB at this dealership and have to say the experience was one of the best I have had in obtaining a new vehicle in my 27 years in I leased a 2016 XJR LWB at this dealership and have to say the experience was one of the best I have had in obtaining a new vehicle in my 27 years in business or personally. We got an Escalade for my wife and this by far was a more professional and courteous dealership comparatively. Everybody was very friendly, kind, and had plenty of experience at THAT dealership. They do not have significant turnover so you are working with the sam people over the years. The process was fast and easy with no xx or horsing around with this that and another manager etc. Straight and to the point. I felt very comfortable working with the entire staff and was treated extremely well. More
by bmoffatt1970
Employees Worked With
Other Employees :
Christian Calderon, Ryan Masterson
January 11, 2016
The entire process was exceptional, as usual I have purchased four vehicles from this dealership in the past few years, and each experienced has been excellent. This starts at the top with Bria I have purchased four vehicles from this dealership in the past few years, and each experienced has been excellent. This starts at the top with Brian Del Negro, who has assisted me personally. The service department is also excellent and a big reason why I continue to recommend Fort Myers Land Rover to my friends and clients. More
by GHAS
Employees Worked With
Other Employees :
Albert JR , Peter Stratton
December 31, 2015
Great experience for out of state buyer I was picked up from the airport in style in a new 2016 XJ Jaguar. I arrived at the dealership and was greeted by Samantha. I had been working with I was picked up from the airport in style in a new 2016 XJ Jaguar. I arrived at the dealership and was greeted by Samantha. I had been working with Samantha for about 4 days prior to me arriving at the dealership. During this time Samantha was very responsive to all my questions and she kept me updated on the availability of the car. Because of Samantha's hard work on this deal I was able to surprise my wife with a car for Christmas. Even though this dealership is about 500 miles away from me, I would still do business again with Fort Myers Range Rover if the opportunity presented itself. More
by AtlBuyer
December 30, 2015
very comfortable family atmosphere Ryan, Scott, and Morgan were wonderful to work with when presented with some challenging hurdles to get the deal done. We went in to purchase a used L Ryan, Scott, and Morgan were wonderful to work with when presented with some challenging hurdles to get the deal done. We went in to purchase a used LR2 for our daughter and left with that vehicle as well as a new LR4 for my wife. More
by kbrogie1
