Jerry Ulm Chrysler Dodge Jeep Ram

Bogus hidden fees and no quality control on used vehicles. Wasted hours of our time during negotiation arguing bogus justifications for a mystery $3000 in additional charges that they said were f vehicles. Wasted hours of our time during negotiation arguing bogus justifications for a mystery $3000 in additional charges that they said were for tint and nitro in the tires. They kept the car for two weeks to repaint the completely faded hood and roof. Them taking their time painting the vehicle is the only praise I can give them. When we were given our pickup day and time, the vehicle wasn't ready. Took the team a surprising amount of time to figure out that the vehicle was still at the off-lot body shop. They told us it wouldn't be ready until the next day. As we were getting on the highway to go home they called and said we could drive over to their offsite body shop behind the Tampa airport. The shop lobby was already closed to we waited outside for half and hour before the shop manager brought the car around. The shop manager asked if we knew about the disintegrating tint that was getting small metallic flakes all over the inside of the car. Guess he wasn't in on the scam for the $3000 tint. And seconds into getting the car on the road the low tire pressure light came on making the additional fees for something as pedestrian as nitro in the tires even more insulting. Now that the car is home we found there was already a nail in the sidewall of one of the tires and the other tire from 2016 has dry rot. These were all concerns we brought up at the time of purchase and we were assured that the vehicle had been thoroughly inspected for safety. So either they do not inspect their used vehicles before sale, they are dangerously incompetent, or they simply do not care. More

I came in for a straight forward purchase and was satisfied that the salesman was able to cut to the chase and get the deal done without pressure tactics. He honored all the online advertisements an satisfied that the salesman was able to cut to the chase and get the deal done without pressure tactics. He honored all the online advertisements and we were able to get the sale done in less than an afternoon. More

Great experience and a very easy deal from start to finish. Thank you to everyone involved. finish. Thank you to everyone involved. More

The best deal on time to get moving sooner with good customer services and good financial institutions to helped people. Thanknyou good customer services and good financial institutions to helped people. Thanknyou More

Everyone that I spoke with were very kind and respectful. I would use this dealership again. I would use this dealership again. More

At this dealership soon as you walk through the door you are welcomed as family very fast and easy experience in and out shall I say love this will be back are welcomed as family very fast and easy experience in and out shall I say love this will be back More

The most courteous and honest sales process[I have ever encountered in the many new vehicle purchased over the last 50 years]. I recommended strongly Michael and the entire sales team led by JR the GSM. S encountered in the many new vehicle purchased over the last 50 years]. I recommended strongly Michael and the entire sales team led by JR the GSM. See them first or last on your Quest for an automobile purchase. Either way you win with Jerry Ulm. More

David as my sales person was incredible. Even when we had a last minute change in vehicle he handled it very professionally. Finance also was solid and helped me get this done quickly. Even when we had a last minute change in vehicle he handled it very professionally. Finance also was solid and helped me get this done quickly. More

We had a great experience at this dealership. Our salesman, Jerry, was awesome. We would shop here again. Our salesman, Jerry, was awesome. We would shop here again. More

Antonio was very helpful through the whole process, and I really appreciated his assistance with everything! really appreciated his assistance with everything! More