Jerry Ulm Chrysler Dodge Jeep Ram

Davis was great. Very personable guy and was very knowledgeable. However when dealing financing I asked multiple times what the total breakdown looked and was told I’ Very personable guy and was very knowledgeable. However when dealing financing I asked multiple times what the total breakdown looked and was told I’d have to wait until I see finance to look. I was told that they got me to my payment of 470 that I was looking at so I went through and got insurance and payoffs that were asked of me. After I did that and committed, I spoke with finance and the gentleman tried to sell me the extra packages as expected. I declined about 5 times and was told that it was not a smart choice not getting them as the gentlemen (not David) became visibly upset with me for not making the additional purchase. I was then told that my payment was actually 480 not the agreed amount of 470. As I was signing the documents at rapid pace, I noticed that they gave me the least amount out of any dealership that I spoke with (probably 6) for my trade. Around 2000 dollars less. I felt very deceived and frustrated but still purchased the car. It handles well but as soon as I hit the interstate, the wipers flew off the car and it began shaking. David was great and tried to get it fixed for me but it still shakes at highway speed. It’s a 2023 and I was hoping for a better experience. After looking through my documents thoroughly after the purchase which are only available via thumb drive, I feel like they got me pretty good. They could have still made a good sale and helped me out on my end a little. My fault I guess but I won’t be back for another purchase. More

Every associate was friendly, helpful, and knowledgeable. Buying a vehicle at this dealership was easy and efficient!! Buying a vehicle at this dealership was easy and efficient!! More

Does not keep their word on the deal. Been 3 months still trying to get part due on the I owe You. The salesrep will not return calls. Do not deal with Kevin Costello worst salesrep I h Been 3 months still trying to get part due on the I owe You. The salesrep will not return calls. Do not deal with Kevin Costello worst salesrep I have dealt with. More

Great dealership! Gerald was the best!! Got the best deal with him. Amazing! Definitely recommend! Gerald was the best!! Got the best deal with him. Amazing! Definitely recommend! More

Nate (Mendez) was fantastic! He made the process enjoyable. I'll recommend clients to him in the future. He made the process enjoyable. I'll recommend clients to him in the future. More

I have done a lot of research when it came to buying a truck for the first time. Your dealership was the only one that had everything I wanted and was looking for. Ali reached out to me and truly went b truck for the first time. Your dealership was the only one that had everything I wanted and was looking for. Ali reached out to me and truly went beyond what was needed to make me a very happy and satisfied first time truck owner. My experience with him and the dealership was great. Awesome!!!!! More

This dealership was the competitively priced on my new RAM 2500. The sales team was very patient and I recommend them to anyone in the market to buy a new or used car. RAM 2500. The sales team was very patient and I recommend them to anyone in the market to buy a new or used car. More

BEWARE. Dealership charges 3k for a lojack they mysteriously forget to install and don't offer refunds. They also say you cannot decline the lojack and don't Dealership charges 3k for a lojack they mysteriously forget to install and don't offer refunds. They also say you cannot decline the lojack and don't tell you have to buy it until the very end of the transaction. More

My experience with Ali in the sales department and Ali in the service department has been exceptional! In addition, Eyad in the service department has shown nothing less than the most professional custom the service department has been exceptional! In addition, Eyad in the service department has shown nothing less than the most professional customer service I’ve ever experienced. They all take care of me each and every time I come in whether it’s for a new purchase or for service . I’d highly recommend them if you’re looking for a professional, friendly, and honest salesman or service technician. They will treat you with respect and kindness! This type of customer service is the reason I continue coming back to Jerry Ulm and why I’ve recommended my friends and family members to do the same. More

Everyone at the dealership was incredible. True, honest, caring and hardworking! Very thankful for all. True, honest, caring and hardworking! Very thankful for all. More