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Jerry Ward Autoplex
Union City, TN
1,587 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,587 reviews
March 23, 2024
We are beyond excited about our new Toyota Highlander. Tony was very responsive and easy going. He allowed us to take our time driving the vehicle and even assisted us with a minor flaw we had found. Ever Tony was very responsive and easy going. He allowed us to take our time driving the vehicle and even assisted us with a minor flaw we had found. Everyone that we had spoke to at this dealership was so kind and even offered prayers to our little one that will be here in a couple of days. We would recommend this dealership to all of our family and friends. More
by Tythompson
March 21, 2024
GREAT! !Experience. Very personable. Very professional. I dropped in and Norman and Jason took great care of me, drove off in my car same day. Highly recomme !Experience. Very personable. Very professional. I dropped in and Norman and Jason took great care of me, drove off in my car same day. Highly recommend Jerry Ward More
by misskout30
March 21, 2024
Haggled back and forth! I personally ran into some problems during the process! All was taken care of as promised! Thanks ! Even had the truck delivered to my front door in I personally ran into some problems during the process! All was taken care of as promised! Thanks ! Even had the truck delivered to my front door in North Alabama! More
by Hobiebutler
March 19, 2024
Jerry Ward Autoplex made buying a car very easy. Everyone was extremely helpful. I was able to get the car I wanted at the price I wanted without any hassle or waiting a long time to complete the de Everyone was extremely helpful. I was able to get the car I wanted at the price I wanted without any hassle or waiting a long time to complete the deal. Highly recommend! More
by triciaoverall
March 17, 2024
Robert always takes great care of us. He finds the issue, communicates, and goes above and beyond to make sure we are safely on the road again. He finds the issue, communicates, and goes above and beyond to make sure we are safely on the road again. More
by kimandcoby
Verified CustomerEmployees Worked With
Robert Huffstetter
March 13, 2024
Jerry found exactly what I was looking for! This was my second purchase and have been extremely satisfied both times!! Don’t dream it Drive it!!! This was my second purchase and have been extremely satisfied both times!! Don’t dream it Drive it!!! More
by Alexandria
Employees Worked With
Other Employees :
Tim Long
March 11, 2024
Excellent customer service ! !!! Best salesman ever to work with, Very kind and professional. He worked so hard to find me the perfect vehicle I wanted .. !!! Best salesman ever to work with, Very kind and professional. He worked so hard to find me the perfect vehicle I wanted .. More
by kimquinton35
March 11, 2024
10/10 recommended! Mark made sure I had the most easiest and non-stressful experience possible! Mark made sure I had the most easiest and non-stressful experience possible! More
by liliana
