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Jerry Ward Autoplex
Union City, TN
1,588 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,588 reviews
August 11, 2023
I’m issue was sort of a detriment as the windshield wipers went out on a day we were having storms. Jerry’s service department went above and beyond to make sure they were fixed and that I had a way to wipers went out on a day we were having storms. Jerry’s service department went above and beyond to make sure they were fixed and that I had a way to get around while the service was being done! I’m truly thankful and blessed that they could help me! But God! More
by LaChawnda Burnside
Verified Customer
August 08, 2023
I went in nervous, very skeptical of how things would go for me; However, throughout the process, the team as a whole worked together to the full extent and every thing turned out great! They made it all to for me; However, throughout the process, the team as a whole worked together to the full extent and every thing turned out great! They made it all too easy. I am thankful and satisfied for sure! More
by Alexxx
Employees Worked With
Other Employees :
Tim Long, Matt Dunn
July 29, 2023
Very good service. Mr mark is very kind.He helped me to choose a lovely car. Mr mark is very kind.He helped me to choose a lovely car. More
by Alvin Tan
Employees Worked With
Other Employees :
Tim Long, Matt Dunn
July 28, 2023
The guys at Jerry Ward went out of their way to help me get into a car. I not only got approved for a car I love but they also got me set up with an affordable payment. I highly recommend these guys to any get into a car. I not only got approved for a car I love but they also got me set up with an affordable payment. I highly recommend these guys to anyone who is looking to purchase a car! More
by kaedefreeman99
July 27, 2023
Great service- great team. Would highly recommend to anyone looking for a vehicle. Thanks again. Would highly recommend to anyone looking for a vehicle. Thanks again. More
by reginarhodes3
July 27, 2023
Tony was an awesome salesman. The thing that we liked most was how down to earth he was and wasn't over bearing like most salesman. All in all the whole experience was perfect. Co The thing that we liked most was how down to earth he was and wasn't over bearing like most salesman. All in all the whole experience was perfect. Couldn't expect anything more. Look forward to doing business with Jerry Ward Autoplex and Tony Dobson again sometime in the future. More
by country*stateofmind
July 27, 2023
Have always had great experiences there! They are extended family! You guys are always awesome! They are extended family! You guys are always awesome! More
by cynfarrar1970
July 22, 2023
Great friendly atmosphere. They worked very hard to help me get approved even after we ran into problems with getting check stub info. They worked very hard to help me get approved even after we ran into problems with getting check stub info. More
by JessM
July 21, 2023
I have purchased from Jerry Ward's in the past and they are by far the best to deal with. They take care of you after the sell which speaks volumes. Norman as well as the rest of the staff was wonderful! H are by far the best to deal with. They take care of you after the sell which speaks volumes. Norman as well as the rest of the staff was wonderful! Highly recommended! Great to do business with!!! More
by gigi11.ap
July 19, 2023
They handled my issue in a positive manner. Sales manager was very helpful, and always friendly. Sales manager was very helpful, and always friendly. More
by robert_ea
Employees Worked With
