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Jerry Ward Autoplex
Union City, TN
1,588 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,588 reviews
August 03, 2022
They was very nice and very helpful very sweet the help me out thanks so much for helping me!!!! me out thanks so much for helping me!!!! More
by Melinda
Employees Worked With
Other Employees :
Russ Thomas, Matt Dunn
July 31, 2022
Service dept stinks u need new techs I paid a diagnostic fee and they tell me nothing is wrong and it is still doing the same thing. I bought this car the day after it hit your lot so ubdid not do a good in fee and they tell me nothing is wrong and it is still doing the same thing. I bought this car the day after it hit your lot so ubdid not do a good inspection and yall advertise you make it right you forgot to advertise at the customer's cost. I just can't believe I trusted this car lot to be honest and do right by the customer. More
by Dongreen1948
Verified CustomerEmployees Worked With
Other Employees :
The service woman answers the phones and the so called mgr of service dept
July 30, 2022
Super quick Reasonable priced Great Staff Delivery and pick up service Coffee if you wait Clean and pick up service Coffee if you wait Clean More
by Ut38261
Employees Worked With
Other Employees :
Tim Long
July 30, 2022
We had an awesome experience at Jerry Ward! Mike and Matt made it so easy and gave us exactly what we wanted! Couldn’t of asked for a better experience! Mike and Matt made it so easy and gave us exactly what we wanted! Couldn’t of asked for a better experience! More
by Maddison
July 27, 2022
Everybody loves Jerry Ward! I had a great experience with Tony Dobson. And everyone there. I highly recommend them. Love my new car ❤️ I had a great experience with Tony Dobson. And everyone there. I highly recommend them. Love my new car ❤️ More
by Vtanner
July 23, 2022
Thank you to all of the staff at Jerry Ward Autoplex. We really appreciate the wonderful experience. Mark was great to work with. We really appreciate the wonderful experience. Mark was great to work with. More
by Hannah Ramirez
July 20, 2022
The hardworking guys at Jerry Ward AutoPlex will hook you up … Mark, Matt and Tim made the process as painless as possible … Nobody likes staying at a dealership all day going back and forth … I told them wh up … Mark, Matt and Tim made the process as painless as possible … Nobody likes staying at a dealership all day going back and forth … I told them what I could do and they made it happen … Highly recommend Jerry Ward AutoPlex in Union City, TN … More
by volnc2316
July 20, 2022
Jerry, Mike, Tim were awesome! Gave me great value for my trade in and love my GMC Sierra AT4. Gave me great value for my trade in and love my GMC Sierra AT4. More
by dcobb7
July 13, 2022
They were outstanding to work with. They treated us with kindness and compassion. They do what they can to get you in the car you want. They treated us with kindness and compassion. They do what they can to get you in the car you want. More
by bethbrinkley76
July 08, 2022
Norman has been a trusted car salesman for my family for years. I found a great low mileage used vehicle as soon as I came in! Great price. Great service. Highly recommended! years. I found a great low mileage used vehicle as soon as I came in! Great price. Great service. Highly recommended! More
by Ami Bee
