Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jerry Ward Autoplex
Union City, TN
1,596 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,596 reviews
August 18, 2022
Mark Breeden was my sales associate and did everything he could to get me in a new car.....MISSION ACCOMPLISHED! VERY helpful. Thank you. could to get me in a new car.....MISSION ACCOMPLISHED! VERY helpful. Thank you. More
by jonimac927
Verified Customer
August 13, 2022
I was able to buy my new car without feeling pressured. Easy and quick service. Easy and quick service. More
by TH20
Employees Worked With
August 13, 2022
Guys met me at door. Pouring down rain. Visited with me while I got a new battery. All very courteous. I am 75 years old. Pouring down rain. Visited with me while I got a new battery. All very courteous. I am 75 years old. More
by LONNIE1119
August 11, 2022
Very nice people. The whole process was quick and stress/pressure free! I love my new car! Thank you Tony! The whole process was quick and stress/pressure free! I love my new car! Thank you Tony! More
by Mlhknight
August 10, 2022
Just like being with friends. Great service,courteous,and friendly. I would definitely recommend Jerry Wards to anyone. Great service,courteous,and friendly. I would definitely recommend Jerry Wards to anyone. More
by millwright63
August 09, 2022
The staff at Jerry Ward are very professional. Fast and Friendly service. My experience was great I would definitely recommend purchasing your next vehicle with them. Fast and Friendly service. My experience was great I would definitely recommend purchasing your next vehicle with them. More
by April
August 05, 2022
been doing business with norman and the dealership fir several years. everyone has always been so nice several years. everyone has always been so nice More
by lori1230
Employees Worked With
Other Employees :
Tim Long
August 03, 2022
They was very nice and very helpful very sweet the help me out thanks so much for helping me!!!! me out thanks so much for helping me!!!! More
by Melinda
Employees Worked With
Other Employees :
Russ Thomas, Matt Dunn
August 03, 2022
Tony was very helpful and did what it took we also didn’t feel Pressured so that was a big deal to me feel Pressured so that was a big deal to me More
by rhamytreena
July 31, 2022
Service dept stinks u need new techs I paid a diagnostic fee and they tell me nothing is wrong and it is still doing the same thing. I bought this car the day after it hit your lot so ubdid not do a good in fee and they tell me nothing is wrong and it is still doing the same thing. I bought this car the day after it hit your lot so ubdid not do a good inspection and yall advertise you make it right you forgot to advertise at the customer's cost. I just can't believe I trusted this car lot to be honest and do right by the customer. More
by Dongreen1948
Employees Worked With
Other Employees :
The service woman answers the phones and the so called mgr of service dept
