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Jerry Ward Autoplex
Union City, TN
1,456 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,456 reviews
May 04, 2021
A very good experience buying a car. Received a fair trade in amount for our car. Mark was very professional and did an awesome job. trade in amount for our car. Mark was very professional and did an awesome job. More
by aalford903
Verified Customer
Helpful May 04, 2021
Thank you Chris and everyone else at Jerry Ward's autoplex for finding me THE BEST deal and the best car!! I am in love with it. Couldn't have picked a better dealership to do business with. You all autoplex for finding me THE BEST deal and the best car!! I am in love with it. Couldn't have picked a better dealership to do business with. You all have made this experience THE best for me.. Thank you Chris Mealer for listening to my needs and delivering the PERFECT car sooo fast and for going above and beyond. You guys have all exceeded my expectations. Amazing customer service! Couldn't be more thankful. More
by christellealfter
Employees Worked With
Other Employees :
Tim Long, Russ Thomas, Matt Dunn, Chris Mealer
May 01, 2021
Robert was very professional. He kept me up to date on the status of my repair and explained everything clearly. I never had to call and inquire about when my car would be ready. My car functions better the status of my repair and explained everything clearly. I never had to call and inquire about when my car would be ready. My car functions better than when I first purchased it! The repairs did the trick. Across the board the service was top notch and I couldn't be happier. More
by jenns_b65
Employees Worked With
Robert
April 30, 2021
As a repeat customer, you know what draws you back. Mark, Todd and all the Jerry Ward team were super helpful as always. Great customer service and quick responses. Todd and all the Jerry Ward team were super helpful as always. Great customer service and quick responses. More
by pastor.gl74
April 29, 2021
It is an awesome dealership and excellent service. I would recommend them to anyone who needed service no matter if they got their car, truck from them or not. would recommend them to anyone who needed service no matter if they got their car, truck from them or not. More
by d.j.82413
April 29, 2021
My wife and I were very impressed with this dealership. It is especially good to talk to the mechanics back in the back where the repair work is done, just outstanding. I wished we had this kind of car dea It is especially good to talk to the mechanics back in the back where the repair work is done, just outstanding. I wished we had this kind of car dealership in my area. that’s how much I appreciated everything about my experience with Jerry Ward Autoplex More
by H75larry
April 27, 2021
Big about out to Norman Lee, Matt Dunn, Tim Long, and Jerry Ward for hooking me up again. I have been wanting a tahoe since forever and you made it happen. Thank you for always being some accommodating a Jerry Ward for hooking me up again. I have been wanting a tahoe since forever and you made it happen. Thank you for always being some accommodating and bringing it to my work for me to see. You guys rock. I appreciate you all. More
by Harrison23
April 27, 2021
we had a very good experience with buying our car and would like to thank Mike, Amy, and Russ for working hard to get us in what we wanted. would like to thank Mike, Amy, and Russ for working hard to get us in what we wanted. More
by lesliedean626
April 27, 2021
They need work in the communication when they explain is no really clear what they said and when I try ask one of the guy's looks like he get mad at me no really clear what they said and when I try ask one of the guy's looks like he get mad at me More
by pacorro_90
Employees Worked With
April 23, 2021
I am very satisfied with the service and the friendliness they did an excellent job of getting me in and out I am very happy they did an excellent job of getting me in and out I am very happy More
by hnjjd1977
