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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,984 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,984 reviews
October 27, 2024
I came by expecting the same too busy to help dealership, and was surprised. Brandon in service assisted me with my vehicle ordeal and he basically went out his way to make sure that my . servic dealership, and was surprised. Brandon in service assisted me with my vehicle ordeal and he basically went out his way to make sure that my . service needs was meet Thank you Brandon !!! More
by Ty Gamble
Verified Customer
October 25, 2024
Terrible customer service and prices I will not recommend anyone to come and do business with this location anyone to come and do business with this location More
by SHANEANT78
October 25, 2024
David Estrella outstanding service, listened to our needs, quick, hassle-free purchase. We’d return! needs, quick, hassle-free purchase. We’d return! More
by André
Employees Worked With
October 25, 2024
Very Profesional, experienced and Patient team. We enjoyed the experience. Dealership is clean and organized. Coffee, teas and water along with snacks are available. We enjoyed the experience. Dealership is clean and organized. Coffee, teas and water along with snacks are available. More
by mpelaez678
Employees Worked With
Ken Wang and Nick Jean
October 25, 2024
most pleasant experience! Ed was absolutely fantastic and I got my car back in less than twenty four hours!! Ed was absolutely fantastic and I got my car back in less than twenty four hours!! More
by savannahbutlin
October 25, 2024
Outstanding service, everyone was totally professional and very honest which made my transaction very easy. and very honest which made my transaction very easy. More
by CARLTONLAMARWILLIAMS
October 23, 2024
Second car I have purchased from Jim Ellis Buick GMC in 4 years. Worked directly with Cristian Prado. Did not feel pressured. Cristian, Sami and rest of Ellis team followed through on everything and delivere years. Worked directly with Cristian Prado. Did not feel pressured. Cristian, Sami and rest of Ellis team followed through on everything and delivered. More
by claygjenkin
October 23, 2024
Repairs were done correctly the first time and the quote was accurate. It took way too long to procure the parts though - three weeks instead of the one week I was quoted. I'll be back because I like the se was accurate. It took way too long to procure the parts though - three weeks instead of the one week I was quoted. I'll be back because I like the service writer. More
by haggerty446
Employees Worked With
Kevin Wellborn
October 20, 2024
As I didn’t assign any technician for my visit no one came to check me in so I decided to enter and ask to someone. I stood in the door for a few minutes - like no one would like to take my case until Ch came to check me in so I decided to enter and ask to someone. I stood in the door for a few minutes - like no one would like to take my case until Charles appears and check me in. I believe no one likes to come in a strange place, full of people waiting for someone to speak with me. Thanks Charles to check me in. More
by americohanata
Employees Worked With
