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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,954 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,954 reviews
August 23, 2024
James went above and beyond to not only get my truck fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on poin fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on point. He kept me informed every step of the way. I’m new to the area and will only be taking my GMC to James at Jim Ellis GMC for all its future needs. I’d definitely recommend them to anyone I know in need of great quality service. More
by Courtney S
Verified CustomerEmployees Worked With
Other Employees :
Anna Rogers, Rina Centeno
August 22, 2024
The process was enjoyable and they worked as a team to make sure our needs were met. make sure our needs were met. More
by CMDEVOTIE
August 21, 2024
Overall, great customer service with Mr. Cannon!! Great Communication at all time. Thank you so much. Cannon!! Great Communication at all time. Thank you so much. More
by Veronica C
Employees Worked With
August 20, 2024
Ed was fine Techs were supposed to fix my floor mat in the back Paperwork says fixed but all they did was push the button clip in so it popped right back out. I told them it kept falling out Ed is suppo the back Paperwork says fixed but all they did was push the button clip in so it popped right back out. I told them it kept falling out Ed is supposed to order some clips More
by deannk_2000
August 20, 2024
Great Service and very very helpful. Felt welcomed. Price was on point. Knowledgeable about the vehicle. Felt welcomed. Price was on point. Knowledgeable about the vehicle. More
by saylorsshenna
August 18, 2024
I would like to say thank you to David who was the sales guy that helped me with my new Buick SUV and I would like to say thank you to everybody that was involved helping. all in all, it was a very good exp guy that helped me with my new Buick SUV and I would like to say thank you to everybody that was involved helping. all in all, it was a very good experiments. Thank you again. More
by RATDOGONE
August 17, 2024
Are you kidding me? Service dept. Charles & Melissa are awesome!!! They made the experience smooth. Their attention and friendliness are top notch. They are the reason I Service dept. Charles & Melissa are awesome!!! They made the experience smooth. Their attention and friendliness are top notch. They are the reason I will not hesitate to trust my vehicle to them. More
by JAVYPRO
August 16, 2024
Great overall experience. People were honest and did what they said. Follow up was done in a very appropriate manner. People were honest and did what they said. Follow up was done in a very appropriate manner. More
by Scott
August 15, 2024
Dealer ship was clean and inviting. Salesmen was knowledgeable and courteous. Had a great buying experience. Salesmen was knowledgeable and courteous. Had a great buying experience. More
by PEKARSKEJOHN
