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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
4,124 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,124 reviews

October 08, 2025

This was the third dealership I went to in one day. When I walked in, everybody was very accommodating and took me exactly to where I wanted to go and look at. Hector was great. He knew exactly which c More

by Jones.alexis1106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! We sincerely value your business and look forward to your next visit!

October 08, 2025

The dealership did an excellent job on fixing a recall issue. They were fast and efficient in taking care of my car. More

by NIKKI.BLEDSOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2025

Unwanted charge, no informing on time for pick up. No follow up call after complaint. More

by Ketan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Barnes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Floystrop
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 07, 2025

This is a Great location and I enjoyed the cleanliness and the professional personnel at the dealership. More

by ONCHEGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 04, 2025

The salesman that helped me out was Nick, and he was very pleasant to work with and made the process easy. More

by samantha.georgiagirl
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dowdy
Oct 08, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

October 03, 2025

He was very easy to work with and very knowledge of his work and help me with anything I needed More

by CHIEF395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

September 30, 2025

The service was done within the promised time and was explained to me what was done. All the advisers are very helpful. More

by Ganesh_saravanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2025

Enjoyed the transaction and Craig and Andrew were very friendly and professional The vehicle has performed well with no issues since the purchase More

by Donald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrey Nikolaev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Donald, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! We sincerely value your business and look forward to your next visit!

September 28, 2025

David and the team were awesome to work with. Very friendly and outgoing. They really try to get you a good deal! More

by Grant Lively
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Atuegwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrey Nikolaev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Grant, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia!

September 26, 2025

I had a great experience with everyone that work with me. Thanks to the Jim Ellis team More

by SBNICHOLS23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! We hope to see you soon!

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