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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,338 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,338 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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December 19, 2024
The service here is not what it used to be. I made an appointment and still took over 2 hours to get oil changed and tires rotated. That seems a little ridiculous to take extra time anyway. I made an appointment and still took over 2 hours to get oil changed and tires rotated. That seems a little ridiculous to take extra time anyway. More
by PPGRIFFI
Verified CustomerEmployees Worked With
December 19, 2024
Had a great experience recently with Charles at the Jim Ellis GMC dealership in Buford. Had my 2500 truck in for some service items and he was great to deal with. Quick follow up with me on an order and Ellis GMC dealership in Buford. Had my 2500 truck in for some service items and he was great to deal with. Quick follow up with me on an order and fatastic communication as the work was scheduled, started and completed. More
by steve@southernelegancega.com
December 16, 2024
Ed didn't even acknowledge that I walked in the door. He was my service provider and just set their quiet while I lost it in front of him while he was on his computer. He could have said sir I'll be with He was my service provider and just set their quiet while I lost it in front of him while he was on his computer. He could have said sir I'll be with you in a moment but instead he said nothing. Another service member acknowledged that we were there and when I told them what car we were there about then Ed piped up. While our battery was replaced we are still having an issue with some electrical clicking noise and had to take the vehicle back it is currently there now. Buick dealerships used to be top notch now they are no better than anything else. More
by Steve
December 15, 2024
Great service this week. Charles was very helpful and polite. We will be back soon. Charles was very helpful and polite. We will be back soon. More
by aweaver2
Employees Worked With
December 14, 2024
December 13, 2024
The sales, finance and service departments are great at Jim Ellis. We buy there and Gr service there. Jim Ellis. We buy there and Gr service there. More
by MWILL32
December 11, 2024
I like coming to this dealership because the staff is professional, friendly and welcoming. James Stecker always take good care of me when I get service done on my vehicle. His customer service is amazin professional, friendly and welcoming. James Stecker always take good care of me when I get service done on my vehicle. His customer service is amazing. He's very knowledgeable, genuine and does his job with passion. He is a great asset to the team. Also, I love the new video updates you all provide while my vehicle is in back at the shop. It allows me to see exactly what's going on. Love that new feature. More
by ChristinaR_H
Employees Worked With
