Jim Ellis Buick GMC Mall of GA - Service Center

Everything was taken care great. Washing the outside of my truck and cleaning the inside was a nice added value Washing the outside of my truck and cleaning the inside was a nice added value More

The service was great from start to finish. Went in on Saturday morning for a battery replacement and was in & out within 1 hour. Went in on Saturday morning for a battery replacement and was in & out within 1 hour. More

My first experience was not too good but this experience was definitely rated 10! I look forward to returning to this dealership. was definitely rated 10! I look forward to returning to this dealership. More

We own a small business and buy all of our service and personal vehicles from them. We love the service department so we make sure to always use them for our maintenance as well. personal vehicles from them. We love the service department so we make sure to always use them for our maintenance as well. More

Very courteous. Very knowledgeable. The service appointment went quickly and I enjoyed the video tour of the diagnosis of the car. Very knowledgeable. The service appointment went quickly and I enjoyed the video tour of the diagnosis of the car. More

Great experience with Sales and Service. I highly recommend this dealership based on customer service and professionalism. I highly recommend this dealership based on customer service and professionalism. More

Oil change was done in a timely fashion and done correctly. BUT, no free 10 cent bags of snacks. Instead they have a vending machine that requires a credit card because coins won't cover it. correctly. BUT, no free 10 cent bags of snacks. Instead they have a vending machine that requires a credit card because coins won't cover it. More

The dealership and service reps are top notch when it comes to meeting my needs. They are quick and courteous while keeping me updated on my vehicle. comes to meeting my needs. They are quick and courteous while keeping me updated on my vehicle. More

Purchased my car from this dealership six or seven years ago. The car has been great. The service has typically been quite good. This time the service rep did not listen to my concern with the A/C. Thei ago. The car has been great. The service has typically been quite good. This time the service rep did not listen to my concern with the A/C. Their service tech did check the A/C based upon the service rep’s written order but it did not reflect the problem I was reporting. I am hoping that the check that was done was enough to verify that my concern was not a problem and the A/C will not quit on me. More

Good customer service would have liked to have recall work done but delayed because of part's. work done but delayed because of part's. More