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Jim Hudson Lexus

Columbia, SC

4.9
3,295 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,295 reviews

March 20, 2021

The service was wonderful from the time I pulled up to the service until I left. Everyone was so polite and professional. Tanner went above and beyond his service was just excellent. More

by Orabgunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Jim Hudson Lexus of Columbia, and we will certainly let Tanner know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 19, 2021

This is our third Lexus and Jim Hudson has provided excellent customer service. Shaun Crosier has always informed me of everything that was taking place with my vehicle once it was at the shop: explai More

by Franco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Jim Hudson Lexus responded

Franco - Thank you for taking a moment to share this fantastic feedback with us! Nothing makes us happier than knowing our customers are receiving the 5-star treatment we expect for them and we're glad to see that Shaun takes excellent care of you. We'll be sure to let him know you always appreciate his help. See you next time! -The Jim Hudson Lexus of Columbia Team

March 19, 2021

This is my 3rd vehicle with Jim Hudson, and there's a reason why I always go back. Anita Smith was great, even though they didn't have the car I was looking for at the dealership, she made it happen. She More

by Jorge Figueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Jim Hudson Lexus responded

Jorge - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Anita. Drive safely in your new vehicle, and congratulations! We hope to see you again at Jim Hudson Lexus of Columbia!

March 18, 2021

Melvin is very helpful and does a good job to make sure I have an excellent service experience every time. I have been using Jim Hudson Lexus for over 8 years now. More

by Jplambe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Jim Hudson Lexus responded

Thank you so much for trusting us with your vehicle time and time again! We are thrilled that you can depend on Melvin to provide excellent service. All of us here at Jim Hudson Lexus of Columbia wish you safe driving.

March 18, 2021

Christian, was very professional and wonderful to work Christian, was very professional and wonderful to work with. He was very knowledgeable and helpful. If you are in the market for a vehicle stop by a More

by Cheri.m.reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Jackson
Mar 18, 2021 -

Jim Hudson Lexus responded

Cheri, thank you for taking the time to leave us a review! We couldn't be happier to hear that Christian took good care of you here at Jim Hudson Lexus of Columbia, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

March 18, 2021

Always a great place to have your car serviced. This time while we were their we did buy another car, (RC-350) and love it. Keep up the great work. More

by Jequick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Jim Hudson Lexus responded

Thank you for the review! It is always a pleasure to assist you here at Jim Hudson Lexus of Columbia, and we hope that you continue to enjoy your Lexus RC 350!

March 18, 2021

The staff were very professional and provided good service. The only complaint I have was I reserved a loaner car and when I arrived, I was told there were no loaners available even though I was suppo More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Len who serviced the car
Mar 19, 2021 -

Jim Hudson Lexus responded

Mike - I apologize for the mixup with regard to your loaner vehicle. We strive to deliver a seamless service experience, and it is never our intention to inconvenience our guests. Please reach out to the General Manager Robert Yeomans if this happened again in the future as sometimes we have loaners which were not returned as promised and we will find another solution as we always want you satisfied. We appreciate your understanding here and thank you for taking the time to share. If there is anything more we can do to assist you or improve your visit, please feel free to reach out to me directly. Best, Julie Plyler - Customer Relations Manager - 803-754-9500

Mar 19, 2021 -

mike responded

Thank you for addressing the situation. Your prompt response was appreciated. Mike

March 17, 2021

Jim Hudson Lexus is by far the best automobile dealership in South Carolina. Ron Best and those associated with my purchase always exceed expectations. This was my 3rd purchase in three months bringing my More

by Sooner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Jim Hudson Lexus responded

Thank you for the great review! We are proud to have earned your repeat business and happy to hear that you had such an exceptional purchase experience working with Ron. Drive safely in your new vehicle, and we hope to see you again at Jim Hudson Lexus of Columbia!

March 16, 2021

Danny was very nice and professional. He greeted me as soon as I approached the service center. I received a call to confirm my car was ready and recommended service. Awesome service guy More

by Keishajackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We are so glad Danny and our team took good care of you here at Jim Hudson Lexus of Columbia, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

March 16, 2021

Beautiful place. Treated with first class respect from Anita, Robert, Corbin, Kimberly, Sam and Reggie. Love your place since 2006. We love you. I would love polo shirts to show everyone we love Jim Hudso More

by My lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, Corbin. Kimberly, Reggie
Mar 16, 2021 -

Jim Hudson Lexus responded

Thank you for this great feedback! We appreciate your business and are happy to hear that you had such a successful experience working with Anita, Robert, Corbin, and the team. Drive safely, and we are looking forward to seeing you back at Jim Hudson Lexus of Columbia next time!

Mar 16, 2021 -

My lexus responded

Got any Lexus polo shirts?

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