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Joseph Toyota of Cincinnati

Cincinnati, OH

4.5
1,522 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,522 reviews

May 01, 2023

Luke was very helpful and made whole experience. a pleasure. They bought me a front grill that was.damaged no question aske.when and if I buy another car they will be.my first stop.thank you for a More

by rharsley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ward Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Shirley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Joseph Toyota of Cincinnati responded

We're thrilled to hear that Luke helped make your whole experience a pleasure, Rharsley! At Joseph Toyota of Cincinnati, we strive to provide excellent customer service and we're delighted to hear you had such a great experience. We're so grateful for your business and hope you love your new front grill!

April 30, 2023

Excellent service from start to finish. Sales was very helpful and timely on vehicle delivery updates along with finance and finding a good interest rate and explains warranty options More

by kkoo161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Joseph Toyota of Cincinnati responded

We're happy to hear you had an all-around excellent experience with us at Joseph Toyota of Cincinnati! Drive safely, and we hope to see you back again down the road!

April 30, 2023

Toyota does an excellent service when working on my vehicle. Keep up the excellent work. More

by rwood14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Joseph Toyota of Cincinnati!

April 27, 2023

Making appointment was easy. Arrived early was checked in and was finished in short time . Advisor was pleasant More

by MJK61447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Joseph Toyota of Cincinnati responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Toyota of Cincinnati to be a positive one. Please don't hesitate to reach out if you need anything else.

April 27, 2023

Joseph Toyota is the best! I was really impressed with my Service Rep.Kyle, he is friendly and knowledgable! More

by BLP117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle King
Apr 28, 2023 -

Joseph Toyota of Cincinnati responded

Joseph, we are thrilled to hear that Joseph Toyota of Cincinnati has earned your 5-star rating! Thank you for your shoutout to Kyle, and have a lovely day!

April 26, 2023

Great service department. Kyle May does a great job. Thank you for being a great dealership. More

by bburbrink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle May
Apr 26, 2023 -

Joseph Toyota of Cincinnati responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

April 25, 2023

Service was great. In on time and I was out in 1.5 hours. The Gentleman reviewed my report with me upon completion. More

by NHOLT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Joseph Toyota of Cincinnati responded

It's fantastic to hear that you had a great experience during your recent service visit! We're glad that our team was able to get you in and out in a timely manner. Thank you for choosing Joseph Toyota of Cincinnati!

April 23, 2023

The experience has made me use your service rather than others. I arrived on time and was out the door in less than an hour (oil change, tire rotation and comprehensive check list). I plan on continuing More

by JAY.YOCIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Wood, Larry Lawson
Apr 23, 2023 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

April 22, 2023

I"ve had bad customer service experiences in the past. This was a good one thanks to Kyle , very helpful and courteous . Cheryl Nix assisted me when I purchased my new 2018 Camry. i always say hello to he More

by GADA5265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle May
Apr 23, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

April 22, 2023

Always great service! Quick, reliable, trustworthy, and friendly. Highly recommend joseph Toyota to other people More

by LABELL2355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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