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Joseph Toyota of Cincinnati

Cincinnati, OH

4.5
1,522 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,522 reviews

July 23, 2022

Great service , good people , very friendly , and they give you a great understanding about your vehicle. More

by HCOLBERT4666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Smith
Jul 25, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 23, 2022

This is THE BEST dealership in Ohio! They are a no pressure sales team, friendly, helpful and sincere. More

by aobryan0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lawson
Jul 25, 2022 -

Joseph Toyota of Cincinnati responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 23, 2022

excellent service and attention. They made us feel like special customers. I tell my friends that I have a special place for them to buy a good car. Thank you More

by crismireya0318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Joseph Toyota of Cincinnati responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

Jul 25, 2022 -

crismireya0318 responded

Excellent

Jul 26, 2022 -

Joseph Toyota of Cincinnati responded

Many thanks!

July 22, 2022

Great people I have bought 2 cars without issues. James is service and Alan in sales are the best. More

by MJHIND3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Joseph Toyota of Cincinnati responded

We are so grateful for your repeat business! Thank you for choosing Joseph Toyota of Cincinnati and for sharing your experience with James and Alan. Safe travels until we see you again!

July 22, 2022

I received email to confirm appointment. Guy said I didn’t have appointment but would fit me in. Said couldn’t hear the noise my doors making. It’s still making it. There was a nil in my tir More

by birettarmb4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember any names
Jul 22, 2022 -

Joseph Toyota of Cincinnati responded

I apologize for the mixup regarding your scheduled appointment and for the issues you have encountered with your vehicle. We strive to deliver straightforward and communicative service, and it is concerning that we have left the wrong impression. Please stop by our service department on Monday, July 25th and ask for Bob Wanamaker. He will listen to the noise you're hearing and clarify the information about tire repair and coverage. Best, Sandra Pomeraning - Customer Relations Manager

July 22, 2022

Nice, very friendly sale person, Great service, will recommend others to shop Joseph Toyota. This is our 5th vehicle from Joseph. More

by tje5122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for being a loyal customer of Joseph Toyota of Cincinnati! We are grateful for your business and hope you love your new ride!

July 20, 2022

As always, you guys do a great job. No complaints since 2005 when I purchased the vehicle there. More

by DHUY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember his name. Very nice, tall, black man.
Jul 20, 2022 -

Joseph Toyota of Cincinnati responded

We really appreciate your continued business and your confidence in our team! Thank you for choosing Joseph Toyota of Cincinnati and for sharing your feedback. See you next time!

July 20, 2022

Quick and easy. Taken right away. Polite and courteous service managers. Nice customer lounge area. More

by BGEHRING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Joseph Toyota of Cincinnati responded

We appreciate your business and our team looks forward to serving you again soon!

July 19, 2022

Easy folks to work with, professional and friendly. They take great care of my Prius, and I'm highly satisfied with both the sales and the service teams! More

by NATEDANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason smith
Jul 19, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

July 19, 2022

Great service! Kind workers! Would have liked a car wash but it must have been broken that day! More

by xavier6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t think I worked with a Laura
Jul 19, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for your review of Joseph Toyota of Cincinnati! We're thrilled our team welcomed you with fantastic, friendly service and we appreciate your feedback about the car wash. We hope to see you again down the road!

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