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Karl Knauz BMW
Lake Bluff, IL
1,290 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,290 reviews
April 30, 2016
Perfect every time! This is my 3rd purchase from Knauz and it was great. Our saleman, Steve Rayburn is terrific and always puts our needs first. I dont even bother shopp This is my 3rd purchase from Knauz and it was great. Our saleman, Steve Rayburn is terrific and always puts our needs first. I dont even bother shopping around; I go right to Knauz. More
by lak123
Employees Worked With
Steve Rayburn
April 29, 2016
BEST saleperson! I have worked with Dave Benck for 29 years, and if he can't help you no one can. I met him at another dealer and when he left I followed him. He takes I have worked with Dave Benck for 29 years, and if he can't help you no one can. I met him at another dealer and when he left I followed him. He takes customer sevice to another level. I have recommend this dealership to all my friends, that are looking a car that the Knauz auto group offers. So if you need a great dealership and saleperson please go to Knauz BMW and ask for Dave Benck. More
by Aloha2005
April 27, 2016
Continued satisfaction after so many years We have been customers of Knauz BMW for over 25 years. We return because we have the comfort of knowing that they will always stand behind their servi We have been customers of Knauz BMW for over 25 years. We return because we have the comfort of knowing that they will always stand behind their service. We like both the 5 sedan and X5 SUV. So we lease both cars and renew on a regular basis. Even when we are in Florida they see to it that our new cars are shipped to us when we renew our lease. M. & B. Silver More
by prinx
April 23, 2016
Great Dealership I just bought a new BMW and Bob Geisheker made the buying experience fun. I had a small issue with a sensor. Bob sent someone out right away to I just bought a new BMW and Bob Geisheker made the buying experience fun. I had a small issue with a sensor. Bob sent someone out right away to pick my car up. I live in Wisconsin! that is great customer service. I am a customer for life. More
by Skwoodfield
April 18, 2016
Professional & Knowlegable. As a business owner myself I judge sales representatives by their professionalism, knowledge, ability to listen, and then find what i am looking for a As a business owner myself I judge sales representatives by their professionalism, knowledge, ability to listen, and then find what i am looking for at a fair price. Bob accomplished all of these for me quickly and now I own my second new BMW from Knauz. More
by Barry S.
Employees Worked With
April 12, 2016
Great Delaership Very helpful and worked with us to get the vehicle of our choice very easily. Made the paper work very easy and seamless. thanks guys for a job well d Very helpful and worked with us to get the vehicle of our choice very easily. Made the paper work very easy and seamless. thanks guys for a job well done!!. More
by Beamer Enthusiast
April 11, 2016
Efficient, painless George Greve was knowledgable and low-key and patiently arranged three test drives. Also made the negotiations smooth and fair. Spencer, the BMW "ge George Greve was knowledgable and low-key and patiently arranged three test drives. Also made the negotiations smooth and fair. Spencer, the BMW "genius" was great as well More
by Gasser
April 11, 2016
REALLY GREAT JOB I just bought my X5 M Performance from Knauz. Bob Geisheker did a great job. I am so happy I did job with this guy. He was so helpfull to find me this I just bought my X5 M Performance from Knauz. Bob Geisheker did a great job. I am so happy I did job with this guy. He was so helpfull to find me this car. Once again, HE DID REALLY GREAT JOB More
by OZZY
Employees Worked With
April 10, 2016
Knauz vs fields/perillo I have bought 3 cars in the last 3 years from bob Geisheker at knauz. Even if I move from illinois I will still come back to knauz. They are the best! I have bought 3 cars in the last 3 years from bob Geisheker at knauz. Even if I move from illinois I will still come back to knauz. They are the best! From service to fairness on price they have exceeded every expectation and surpassed any other dealership in the Chicagoland area. More
by Dmak
Employees Worked With
April 07, 2016
First BMW Purchase I had not had a car note in 10 years and decided to treat myself to a nice used BMW. George my salesman was very nice and patient, Doug in finance I had not had a car note in 10 years and decided to treat myself to a nice used BMW. George my salesman was very nice and patient, Doug in finance equally nice. They made me feel very comfortable and were not push overs. Would buy from Knauz again. More
by Lela5
