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Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville

Painesville, OH

4.5
1,367 Reviews
Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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2115 Mentor Ave

Painesville, OH

44077

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Showing 1,367 reviews

November 18, 2022

Quick response time, professional staff. I have purchased several vehicles from them and I would always go back here first. More

by K_t_0206
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carly Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hello, thank you so much for your positive comments about Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville! ! Thank you so much again for your feedback! We hope you have a great day!

November 06, 2022

In our search for a particular vehicle, Nick exceededour expectations. His can do attitude made our buying experience a simple non-stressful event. When the time comes to purchase again, we will definitely More

by JohnCerny76
Recommend Dealer
Yes
Employees Worked With
Bob Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person that prepped our vehicle did a very nice job!
Nov 11, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2022

Andrew was my salesman and he was great from the time I pulled up on the lot! He had the vehicle we discussed by phone parked outside and ready for a test drive!! He was very informative and went over eve More

by andersona620
Recommend Dealer
Yes
Employees Worked With
Bob Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Ruby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 24, 2022

Fast and easy! Nothing worse than spending all day waiting. Nick my sales guys was outstanding!! More

by r_walsh86
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

October 17, 2022

Don't buy from this place! !! I bought a car in September and less than a month later, it won't start because the battery in the key fob died and disabled the car. They promis More

by leighbee1967
Recommend Dealer
No
Employees Worked With
Logan Campola
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2022

Travel from Conneaut OH and when I got there (1hour) Matthew told me the car I was there te purchase was sold, not even the decency to call me and let me know so I didn't have to travel that far. That w More

by vicnunz
Recommend Dealer
No
Employees Worked With
Matthew
Nov 03, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hello there! Thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 13, 2022

JJ was very kind and respectful during our whole sale. He was very knowledgeable on the models of cars and made the process smooth and bearable. I would recommend this salesman to anybody. More

by Randeep
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.J. Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi Randeep, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville! Thanks again for the recommendation, and have an amazing day!

October 05, 2022

Do not buy here unless you bring your mechanic. An absolute nightmare, purchased a vehicle and malfunctioned on the second day. They did nothing to help the situation. Deceitful process and I'm not More

by D_jone35
Recommend Dealer
No
Employees Worked With
Justin Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Campola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Waterwash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Galvan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander (Stan) Swanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marc McEwen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future to address the issues. Thank you again for your feedback. It helps us to get even better.

July 11, 2022

Very easy to work with communicated very well and took care of me and made me feel like more than just a customer More

by anthonynarducci
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.J. Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi, thank you so much for your positive comments about Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2022

Item had wrong part number and picture in line ,I NEEDED THE SHORT CARGO BED LINER and what was sent was the large one and was told there was only the one size. I told him to go on AMAZON check out the diff More

by theralin_1
Recommend Dealer
Yes
Employees Worked With
Ron Dawes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Jul 11, 2022 -

theralin_1 responded

I had called to say sorry for the order sent back, that I made a mistake. Your picture on AMAZON showed the short version of the cargo tray and that is what I wanted .The person in the parts area said there was only one cargo tray and to a point he was correct. Mopar Cargo tray 82215677AB Mopar Molded Cargo tray is what you stock 82214032 I checked your web-sit and didn't find the cargo tray which is the one I wanted.

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