Ken Ganley Ford Parma - Service Center

Was a bit intimidated with the pitch that my car was dangerous to drive, Ganley’s assessment conflicted with what I heard elsewhere. dangerous to drive, Ganley’s assessment conflicted with what I heard elsewhere. More

They listened to my issue. Found it and fixed it. I can’t say how happy I am. Attentive. We’re open on Saturday so I could pick me vehicle up. Pleasant. Explained everythi Found it and fixed it. I can’t say how happy I am. Attentive. We’re open on Saturday so I could pick me vehicle up. Pleasant. Explained everything and told me if the problem comes back to just call them. More

Whole team was great! They are always great. I highly recommend for service and sales. They are always great. I highly recommend for service and sales. More

Ken was so kind to me. Work completed so quickly Thank you. For all your help Ken Work completed so quickly Thank you. For all your help Ken More

It’s the best. Great sales people, great service. I bought 5 cars and am on my second lease. I will continue to shop there! Great sales people, great service. I bought 5 cars and am on my second lease. I will continue to shop there! More

Very prompt, considerate and professional. Did a great inspection on the filters and brakes also tire rotation. It was a very nice visit. I would recommend others to purchase a vichicle from Did a great inspection on the filters and brakes also tire rotation. It was a very nice visit. I would recommend others to purchase a vichicle from Ken Ganley Ford. More

The individual who checked me in was very helpful and went out of his way to make sure that I was aware of everything that was being done to my vehicle. went out of his way to make sure that I was aware of everything that was being done to my vehicle. More

I was a little upset that I had to return next day because they could not remove lug nuts? They were last to service car. because they could not remove lug nuts? They were last to service car. More

Service was great. I will definitely come back.aging and again and again over and over again I will definitely come back.aging and again and again over and over again More

not sure how many surveys i have to fill out to say how disappointed i am with this service call. my appt wasn’t recorded. got multiple calls while at work asking why my truck was there. my parts had actua disappointed i am with this service call. my appt wasn’t recorded. got multiple calls while at work asking why my truck was there. my parts had actually been sitting there for a very long time and i get a “sorry, we missed them”. it’s an airbag recall!! you don’t just miss those parts coming in. then my car was there for many days—which is fine if i would have been told what was happening. i was first called to say they needed to keep it to detail the inside. ok. but then my battery was disconnected again and the car was there for two more days. and guess what? dirt and grime ALL over the driver’s door and instep. so no, my car was not detailed. and i don’t think the passenger side seat belt was reinstalled correctly. so it will be going back. but right now i’m kind of still disappointed in this experience. i’ve been going to ganley for years! More