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Ken Garff Honda Riverdale

Ogden, UT

Overview
Employees
Reviews
Vehicles
4.8
5,691 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,691 reviews

December 13, 2024

Mario is a pro. Was ready to go when I showed up and made the transaction efficient and fun. He was honest ("I'm learning right along with you, Gary"). I bought More

by garyclark663
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Ken Garff Honda Riverdale responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

December 13, 2024

Chad was absolutely fabulous! He went the extra mile to make sure we had what we wanted and made the whole process of buying a new car so easy and comfortable for us. We sincerely More

by BLENGEN
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chad Lockwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Chad provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

December 13, 2024

From start to finish Alex, Lizzy, Kylee, Matt and Tyler took outstanding care of us! More

by Jessica_ami_tenorio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylee Oldroyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 13, 2024

We were treated amazing! We couldn’t be more happy with how smooth it was. More

by Jessica_ami_tenorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylee Oldroyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 13, 2024

The backbench for of my car was working and staying up when lifted and now it's not More

by theresamg33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Lawrence
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Ken Garff Honda Riverdale responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

Dec 18, 2024 -

theresamg33 responded

The hatchback door use to stay up when the back door was lifted and after I took my car there to get other things repaired it randomly stopped working out of the blue! Now the back door no longer stays up when I lift up the back door making it hard to get anything in and out of the back of the car. I am hoping that you guys will repair the issue at no charge for the inconvenience.

December 12, 2024

The dealership has been very easy to work with. It’s been a pleasure doing business with them. More

by JASONA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Silva
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Dec 12, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 12, 2024

Great selection of vehicles and models. Friendly people to work with. Like their website to get information about available vehicles and pricing. More

by Avteam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cashin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 11, 2024

Very attentive personnel, very respectful and very informative . Took care of emission on my car in a efficient and swift process. More

by TITOSAUCEDO60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 11, 2024

Great people to work with made me feel like it was a family operation one on one took well care of me More

by GCASHIN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cashin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Lockwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 11, 2024

Personable, and knowledgeable. The technician took the time to look up the past work done on the car and made recommendations based on mileage. Set helpful. More

by Cahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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